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Villacencio has spent over 20 years in accountancy and business management, entering the hospitality management scene in 2011 at Shangri-La’s Mactan Resort and Spa in the Cebu province of the Philippines. Her most recent position was director of humanresources at Alma Resort, having joined the resort staff in 2019.
Obvious problems (“known knowns”) have known solutions, often called “best practice” For example, how do I: Determine what employee data to store in the humanresources system? For more information on how to do this, see my book Event Crowdsourcing: Creating Meetings People Actually Want and Need.).
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