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How Hospitality Brands are Using Chatbots

AltexSoft Travel

In April of 2016, social media giant, Facebook launched a chatbot service that acts like a virtual assistant allowing businesses to provide automated customer service, deliver content, and come up with an interactive experience to their customers. Offer coupons to those who abandoned their bookings using a messenger chatbot.

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What is PNR: Passenger Name Record Explained in Details

AltexSoft Travel

It happens every time travelers book a flight. Introduced to facilitate the exchange of booking information between airlines, PNRs have become an important component of the travel industry. They act as booking confirmation, a repository of valuable commercial information, and even a weapon against global terrorism.

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Airline Ticket Fraud and How Big Companies Avoid It

AltexSoft Travel

The same goes for ticket booking. With more reliable booking systems and superior data analytics, airlines have managed to make their service more personalized. By the end of next year, online booking is expected to account for more than half of all ticket bookings. Fake Travel Agencies. But everything has a price.

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MICE and Corporate buyers flock to ITB Asia 2017

Travel Daily Media

Already, ITB Asia 2017 is expected to top the success of ITB Asia 2016. Ahead of the milestone event, the exhibition space at ITB Asia 2017 had completely sold out in August after it garnered the highest number of exhibitor bookings, attributed to a tremendous surge in booth bookings from the global market.

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Travel tech this week: Ready to do business

Travel Daily Media

Google Maps has made travel easier than ever before. You can scout out a neighbourhood before booking a hotel, get directions on the go and even see what nearby restaurants the locals recommend thanks to auto-translated reviews. Lastly, a new study revealed the “future of meetings” Google Maps’ speaks the lingo.

Travel 52
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Airline Alliances Explained: Benefits, Major Players, and Other Types of Partnership

AltexSoft Travel

Let’s see what they have to offer to all stakeholders — airlines, corporate clients, passengers, and travel agents — on top of regular benefits. It allows companies to have a single contract covering all the member airlines, which considerably simplified the process of booking and managing travel arrangements.

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Airline Alliances Explained: Benefits, Major Players, and Other Types of Partnership

AltexSoft Travel

Let’s see what they have to offer to all stakeholders — airlines, corporate clients, passengers, and travel agents — on top of regular benefits. It allows companies to have a single contract covering all the member airlines, which considerably simplified the process of booking and managing travel arrangements.