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Smart Moves in San Diego, New York and More

Smart Meetings

In this role, she will focus on overseeing and maintaining relationships with key travel agents and partners by providing indispensable industry leadership. Most recently, he served as general manager at Hyatt Regency Andares Guadalajara, successfully overseeing the hotel’s 2016 launch.

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How Hospitality Brands are Using Chatbots

AltexSoft Travel

In April of 2016, social media giant, Facebook launched a chatbot service that acts like a virtual assistant allowing businesses to provide automated customer service, deliver content, and come up with an interactive experience to their customers. These chatbots simulate a more human-like experience of talking to a travel agent.

MICE professionals

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The peak of incentive travel: What you need to win JAPAN Best Incentive Travel Awards 2020

Travel Daily Media

The post The peak of incentive travel: What you need to win JAPAN Best Incentive Travel Awards 2020 appeared first on TD (Travel Daily Media) Travel Daily. Camila Cortea (CC) Well, they were first held in 2016, as a way of recognising and celebrating best practices among incentive travel planners to Japan.

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What is PNR: Passenger Name Record Explained in Details

AltexSoft Travel

It happens every time travelers book a flight. Introduced to facilitate the exchange of booking information between airlines, PNRs have become an important component of the travel industry. Introduced to facilitate the exchange of booking information between airlines, PNRs have become an important component of the travel industry.

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Airline Ticket Fraud and How Big Companies Avoid It

AltexSoft Travel

With travel agents playing smaller and smaller roles in bookings, airlines are becoming an easy target for fraudsters. Just a few years ago, in June 2016, the European branch of Interpol cracked down on more than 140 criminals in a 48-hour sting operation. Fake Travel Agencies. These efforts are paying off. POS Machines.

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Travel tech this week: Ready to do business

Travel Daily Media

The post Travel tech this week: Ready to do business appeared first on TD (Travel Daily Media) Travel Daily. In travel tech this week, Google Maps launched a new feature, while Hotelbeds announced good financial year and that they are now ready to do business. Google Maps has made travel easier than ever before.

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19 Event Trends That Will Shake Up Meetings & Group Business in 2019

Social Tables

The unprecedented rise in demand for meetings and events will continue this year, with CWT Meetings & Travel predicting a robust 5-10% growth in demand. Bleisure” travel isn’t going anywhere. In other words, planners are not just meeting coordinators, they are now ad-hoc travel agents. Industry Performance Trends.

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