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Business Traveler spoke to Macpherson at the recently-concluded International Hotel and Investment Conference in Berlin. BT: When do you think business travel will return, and is there anything a hotel company can do to encourage it? MACPHERSON: Firstly, I am optimistic.
This way, IATA regulations benefit all parties involved, i.e., airlines, travelagents, passengers, customers, ground handlers, and others. In 2021, IATA member airlines signed a resolution committing to achieve net-zero carbon emissions from their operations by 2050. Being IATA-certified means a lot for travelagents.
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