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The importance of cultural experience when creating guest experiences

EHL Insights

This article explains how positive guest experiences and cultural experiences go hand-in-hand in hospitality. Having lived and worked all over the world – or pretty much – one of the things I am particularly conscious of is culture.

Culture 115
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Navigating Cultural Differences: Effective Strategies for Managing Guests in a Foreign Destination

Traveler's Q

DMCs are seasoned professionals who have extensive knowledge of the local culture, traditions, and customs. In this article, we will explore the benefits of utilizing a DMC to manage guests in a foreign location. A destination management company (DMC) can help you in creating a memorable and seamless experience for your guests.

Culture 130
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Society's values: Decoding the impact of pop culture on Hospitality

EHL Insights

The intersection of hospitality and popular culture is a dynamic space where societal values, norms, and human interactions are vividly depicted and often critiqued. From television series to classic films, pop culture has consistently provided a mirror through which we can examine our own behaviors and beliefs.

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Cultural intelligence: Fostering excellence in human experiences

EHL Insights

His research focuses on sustainable sociocultural dynamics of current tourism practices in host societies and cultural intelligence in intercultural service encounters.

Culture 52
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How to stop the culture of fear and bullying in the Hospitality Industry

EHL Insights

In this article he gives his views on the culture of fear and bullying the hospitality industry has gained a reputation for. Formerly Professor of Food and Beverage and Service Operations Management at EHL, Ian Scarth has a background in strategic development and leadership within the hotel and hospitality sectors.

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3 Trends for the Future: Joy Workouts, Cultural Prescriptions, and Rewirement

Convene by PCMA

“The Future 100: 2023 ,” creative agency, consultancy, and technology company Wunderman Thompson’s annual forecast, identifies 100 trends across industries — from culture to technology to travel and hospitality — that will shape the way we live and work this year and beyond. But that’s not the case for everyone.

Culture 80
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Defining collaboration through cultural exchanges in Qatar

Travel Daily News

Qatar is a country that has established itself as an international cultural hotspot. Qatar has regularly organized opportunities to celebrate international cultures and traditions in recent years through a unique annual event. Years of Culture 2023 promises to be yet another success.

Culture 61