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How Hospitality Brands are Using Chatbots

AltexSoft Travel

In April of 2016, social media giant, Facebook launched a chatbot service that acts like a virtual assistant allowing businesses to provide automated customer service, deliver content, and come up with an interactive experience to their customers. These chatbots simulate a more human-like experience of talking to a travel agent.

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Revenue Integrity in Airlines: How to Solve Revenue Leakage Problems

AltexSoft Travel

Often created by travel agents and customers (both accidentally and not), these holes account for about 3 percent of the airline’s revenue. Not always intentionally, but travel agents as well as passengers themselves can cause a bunch of revenue integrity problems for airlines. Sources of airline revenue leakage.

Airlines 124
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Airline Reporting Corporation: ARC Accreditation Options and Steps to Get It

AltexSoft Travel

Basically, with CTD accreditation, corporations act as travel agents and book directly with GDSs and airlines. They can also outsource the ticketing activities to a third party, i.e., a travel management company. Memo Manager is a tool for automating memo exchange and processing. Memo Analyzer for Agencies dashboard.

Airlines 115
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Understanding Online Travel Agency Business: Partners, Building Blocks, How to Grow

AltexSoft Travel

Travelers can go directly to the hotel’s or airline’s website but around 44 percent of people go to OTAs to compare prices and see the whole pool of options. OTAs compile their rich inventories by connecting to different partners via APIs – pieces of code allowing for the communication between different software systems.

Online 72
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Experiential Travel Explained: Players, Distribution Landscape, and Opportunities

AltexSoft Travel

Tour operators are travel companies that devise itineraries, create corresponding multi-component tour packages, sell them to travel agents or travelers, and make sure everything goes well from the start to the end of the trip, having full responsibility to the traveler. Tour operators: providing turn-key services.

Travel 105
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Airline Reservation Systems and Passenger Service Systems: Navitaire, Amadeus Altea, SabreSonic and more

AltexSoft Travel

It was just another reminder of overall aviation IT fragility, caused by different factors, from aging technologies to poor communication between different components to the introduction of immature solutions. In the SOA scenario, software components communicate with each other via Enterprise Service Bus (ESB) using messaging protocols.

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Tour Operator Software: Itinerary Creator, Booking Engine, and Other Handy Technologies

AltexSoft Travel

A tour operator is a travel company that devises the trip, books its components, markets it, and sells to travelers or travel agents. To streamline your relationships with suppliers and automate reservation processes, you can connect your software to travel providers via APIs. Components of tour packages.

Booking 52