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New Book Turns Hospitality Business Leaders in More Productive Direction

Smart Meetings

Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says. He sees this book as the capstone on his career to continue elevating the industry into the future.

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3 Ways Hospitality Can Win at Digital Marketing

Smart Meetings

Your digital footprint often forms the first impression and a well-crafted digital marketing strategy can be the key to standing out in the crowded hospitality market. By partnering with travel-related newsletters, hotels can share promotional offers, highlight unique amenities, and encourage bookings.

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5 Reasons Why Surprise Perks Help Hotel Sales Directors Secure Higher Bookings

Smart Meetings

Here are five reasons why incorporating surprise perks into your hotel sales strategy can transform relationships, promote loyalty, and ultimately increase bookings (and ROI). Building such relationships fosters trust, which plays a significant role when meeting planners decide where to book their next large event.

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Mike Dominguez’s Vision for Hospitality Restaffing

Smart Meetings

Associated Luxury Hotels International (ALHI) President and CEO Mike Dominguez is bullish about the demand for group bookings and the path for building up the capacity to service meeting professionals sending RFPs in a compressed market with shrinking booking windows.

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Mike Dominguez’s Vision for Hospitality Restaffing

Smart Meetings

Associated Luxury Hotels International (ALHI) President and CEO Mike Dominguez is bullish about the demand for group bookings and the path for building up the capacity to service meeting professionals sending RFPs in a compressed market with shrinking booking windows.

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How Hospitality Hiring Trends Can Improve Your Hotel Experience

Smart Meetings

It’s no secret that the hospitality industry has been understaffed since the beginning of the pandemic. McKinsey & Company has found the biggest trends in hiring for the hospitality industry and developed a method for choosing the best employees. AI is also gaining popularity in the hospitality world.

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4 Lessons Learned from The Hospitality Show

Smart Meetings

The Hospitality Show offered a mix of great insights and lessons to take home More than 3,500 attendees came together at the first-ever Hospitality Show at The Venetian Conference Center & Expo in Las Vegas June 27-29. F&B operates very differently than it did pre-pandemic, we’ve clustered a lot of positions.