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Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says. He sees this book as the capstone on his career to continue elevating the industry into the future.
Your digital footprint often forms the first impression and a well-crafted digital marketing strategy can be the key to standing out in the crowded hospitality market. By partnering with travel-related newsletters, hotels can share promotional offers, highlight unique amenities, and encourage bookings.
Here are five reasons why incorporating surprise perks into your hotel sales strategy can transform relationships, promote loyalty, and ultimately increase bookings (and ROI). Building such relationships fosters trust, which plays a significant role when meeting planners decide where to book their next large event.
Associated Luxury Hotels International (ALHI) President and CEO Mike Dominguez is bullish about the demand for group bookings and the path for building up the capacity to service meeting professionals sending RFPs in a compressed market with shrinking booking windows.
Associated Luxury Hotels International (ALHI) President and CEO Mike Dominguez is bullish about the demand for group bookings and the path for building up the capacity to service meeting professionals sending RFPs in a compressed market with shrinking booking windows.
Dream Yacht Worldwide Shares Trends, 2025 Predictions Dream Yacht Worldwide (DYW) says its research reveals that early bookings, short-haul vacations and destinations beyond the Caribbean are among the top travel and sailing trends of 2024. Turo, the worlds largest peer-to-peer car sharing marketplace, features hosts across the U.S.,
It’s no secret that the hospitality industry has been understaffed since the beginning of the pandemic. McKinsey & Company has found the biggest trends in hiring for the hospitality industry and developed a method for choosing the best employees. AI is also gaining popularity in the hospitality world.
Getting lost in the sea of travel booking platforms? As airlines increasingly adopt New Distribution Capability (NDC) technology, Travelports solution ensures that planners and business travelers can efficiently compare and book the best options across multiple suppliers. Travelport and Chase are using AI to secure your attention.
Sign up for the monthly Behind the Bookings newsletter here The Importance of Data in Event Marketing When you track ROI, you can see which marketing efforts are working and which ones aren’t. Without proper measurement, it’s impossible to determine which marketing efforts drive bookings and which merely consume resources.
Wynn has obtained the first casino license granted in the UAE, opening a new sector of the country’s hospitality market. A new generation is discovering the uniquely attractive benefits of this travel experience, and Variety Cruises is gearing up to provide top-tier itineraries for booking. million people). 22-27, 202 Oct.
and namesake for the hospitality school in the NYU School of Professional Studies, was realistic about the effects of Covid on the travel industry but remained optimistic about the upward trends of 2022. Read More: How Hospitality Programs Are Innovating: East and West Coast Perspectives. Changes to Hospitality After the Pandemic.
The Lodge, at the heart of the property, offers several gathering spaces now reimagined with a design that blends casual sophistication with Southeastern warmth and hospitality. New interiors feature custom furnishings and antique features. From the 7-acre Oasis Water Park to its 120,000 sq.
We chatted with Deboard to better understand how the continuing evolution of AI will play into the development of the hospitality and travel industry. On the contrary, virtual experiences can go a long way to enhance your physical travel by enabling you to explore a destination before booking your plane ticket.
Today, the global hospitality company boasts 570 properties under flags as diverse as Curio, Tapestry and Canopy, with another 90 on the way in the next three years. The post Hilton Execs Reflect on 100 Years of Hospitality Trends appeared first on Smart Meetings. Hilton and his brother, Carl, manned the store.
For hoteliers, resort owners and destinations, email marketing remains one of the most powerful and cost-effective tools to engage guests, boost bookings and build brand loyalty. For example: A past guest who booked a spa package receives an email highlighting your new wellness offerings. Use the insights to refine future campaigns.
Group gatherings, conferences and special events are emerging as major revenue drivers in the hospitality industry. Hotels that once relied on traditional spreadsheets and guesswork are rapidly transitioning to automated tools and data-informed strategies. This shift is not just about modernizing processes.
The golden rule of traveling was always to book early, and the earlier the better. Jump ahead to today’s world of flexible work schedules and mobile-savvy globe-trotters and you’ll find that more and more people are choosing to book shorter, spur-of-the-moment trips on the fly. Want to boost bookings in today’s spontaneous society?
Sign up for the monthly Behind the Bookings newsletter here Understanding the Shift in Meeting Dynamics Corporate leaders are placing greater emphasis on regular in-person interactions to bridge the gaps created by remote and hybrid work models. Failing to deliver on promises can damage reputation and deter future business.
Further amenities include valet parking, a fitness center and a rooftop pool on the sixth floor, which can also be booked for private events. It epitomizes the elegant space Avocet Hospitality imagines d’Iberville would have built to honor his king.
This emerging trend is reshaping the hospitality industry, driven by shifting work cultures, an increasing emphasis on work-life balance, and the rise of “digital nomadism.” Hotels that offer seamless booking extensions, as well as adaptable check-in and check-out policies, can better meet these needs.
But how does the concept apply to the hospitality sector? Freed up to work from anywhere (WFA), these digital nomads are the tech-savvy, experience-driven guests hybrid hospitality was made for. And visitors with active massage memberships will likely be booking their desired treatments in your spa.
He has spent over 35 years in the international hospitality and business events industry, having began his career in hotels. At the lifestyle hotel, Kreitman will leverage her successful track record of hospitality industry leadership to further the hotels reputation as a premier South Florida destination.
Curious how staffing challenges in hospitality might shape events moving forward? Robots Check In: Marriott and LG Tap RobotLAB to Transform Hospitality Marriott International is stepping into the future of hospitality with the help of RobotLAB and LG. Youre not alonenew research shows U.S.
He brings ample experience in numerous hospitality leadership roles and a range of expertise across luxury operations, community and investor relations, real estate development, preservation, finance and acquisition. His background extends beyond hospitality, into health, and he is also a certified yoga instructor.
Chatbots on your website and social media channels assist guests with common questions, provide recommendations and even allow them to directly book rooms. Cybersecurity: The hospitality industry is a common target for cyber-attacks due to the large amount of personal data they collect and store. Want to go next level?
Experts weigh in on what needs to change to work together better Editor’s Note : Hospitality sales consultant Steve Steinhart will be speaking at Smart Meetings Extraordinary Experience in Monterey, California, Nov. Register here to hear him in person. So, you have inexperienced buyers working with inexperienced sellers.
Here Are the Meeting Booking Stats You Need to Know. Online booking platforms have become important tools for helping professionals find ideal meeting rooms for their audience. Also, did you know that more than 9 out of 10 bookings done online are for groups of 20 or less? Read more about these tips to hacker-proof your events.
He will draw on his over three decades of experience in the hospitality industry to lead all sales efforts, maximize revenue and overall profit and will oversee all marketing and public relations strategies. She has an extensive background in the hospitality industry, especially with hotel management and sales.
Designed in collaboration with Tourism Cares , a nonprofit organization dedicated to making the hospitality industry more eco-friendly, this free course is a great first step toward a more sustainable style of travel. Hundreds of pages of e-books and guides about the hospitality industry are also available.
He previously worked for Visit Cincy as national manager of diversity sales, during which time he booked numerous large conferences and conventions. He began his 20-year career in hospitality as a front desk agent at the Doubletree Irvine Spectrum, and now brings his extensive experience to manage the 225-room property.
Ethical Intelligence (Book). The Tattooist of Auschwitz (Book). Check out the epic resources from this episode and expand on the issue of ethics in events: Planning Sustainable Events: How We Can Solve Global Issues – #EventIcons 176. The Ethics Guy. Patton (Movie). The Godfather (Movie). Do you feel your head spinning?
Smart Meetings asked Dr. Arun Upneja, Dean of the School of Hospitality Administration (SHA) at Boston University, if the push toward more extreme experiences is being felt in incentive travel , where the goal is to provide singular and high-end experiences for corporate stakeholders and sales staff. Source: NYU SPS Jonathan M.
Traditionally, many event planners started their careers working in hospitality (as assistants at hotels, for example) and gradually moved into management. Event planning is a viable career for those who study: Marketing, PR or mass communications, Hospitality or hotel management, Business administration, Human resource management.
Just north of Jacksonville, this exclusive Florida resort escape features a recently renovated conference center, unique meeting break programming and AAA Five Diamond oceanfront hospitality—plus 25,000 sq. Offer Details: Book a two-night group stay for travel between Nov. How to Book: Visit pontevedra.com on Monday, Nov.
Among hospitality distributors, Expedia has announced early results for its efforts to present an ABS shopping path where possible. One of the hottest topics in hospitality today is attribute-based shopping. Room type examples A Rate Plan represents essentially the practical terms and conditions that go with a booking.
Marriott International President and CEO Tony Capuano kicked off the event by thanking the 314 association planner customers for sticking with the company and helping the hospitality industry recover so quickly. All of these changes require new responses for the almost 100-year-old hospitality company. and Canada.
One of the biggest brands in hospitality announced on June 7 that it had surpassed the threshold of 6,000 hotels owned. Read More: NYU International Hospitality Industry Investment Conference Starts with Hopeful Vision of Return to Travel. Perks for individual guests and meeting planners have been enhanced to celebrate the milestone.
Booking Insights Destinations International presented its 2023 Showcase and also made an announcement that it would be forming a “strategic alliance” with Groups360 , the technology company that offers online booking strategies for meeting planners and connects group travel organizations and hoteliers.
“I read the recommended books, The Events Industry Council Manual and the PCMA Manual and reviewed the questions in the book before doing the readings,” she says. Keep in mind that the EIC book is key—EIC guides the test, so if something in the PCMA book is different, stick with the EIC book for the exam.”
With a specialization in system and process implementation and making hotel finance acceptable and practical, she will be instrumental in the hospitality group’s growth. During her career of over 25 years in the hospitality industry, Henshall has worked with global leaders including Marriott, Hilton and Caesar’s Entertainment.
She brings over 10 years of experience in hospitality sales and marketing and a specialty in weddings, milestone anniversary celebrations, reunions and more special events. She brings over 25 years of experience in the hospitality industry. Pyramid Global Hospitality awarded her with “Biggest Market Share Increase” in 2022.
Peter Street Morrissey Hospitality ’s latest opening is a new meeting and event space in St. Now available for bookings, the space spans a total of 5,500 sq. Artistic North Adams Hotel Downstreet After a transformation headed by Main Street Hospitality , Hotel Downstreet has officially opened in downtown North Adams, Massachusetts.
In his book “Team of Teams,” General Stanley McChrystal, former Commander of U.S. to raise awareness and support for America’s military; a journey he chronicles in his book, “Full-Throttle Leadership: Passion, Power & Purpose on the Edge of America.”
Dream Yacht Worldwide Shares Trends, 2025 Predictions Dream Yacht Worldwide (DYW) says its research reveals that early bookings, short-haul vacations and destinations beyond the Caribbean are among the top travel and sailing trends of 2024. Turo, the worlds largest peer-to-peer car sharing marketplace, features hosts across the U.S.,
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