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New Book Turns Hospitality Business Leaders in More Productive Direction

Smart Meetings

Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says. He sees this book as the capstone on his career to continue elevating the industry into the future.

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Mike Dominguez’s Vision for Hospitality Restaffing

Smart Meetings

Associated Luxury Hotels International (ALHI) President and CEO Mike Dominguez is bullish about the demand for group bookings and the path for building up the capacity to service meeting professionals sending RFPs in a compressed market with shrinking booking windows.

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Mike Dominguez’s Vision for Hospitality Restaffing

Smart Meetings

Associated Luxury Hotels International (ALHI) President and CEO Mike Dominguez is bullish about the demand for group bookings and the path for building up the capacity to service meeting professionals sending RFPs in a compressed market with shrinking booking windows.

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Champion Planners Met in Texas for 1-Day Training

Smart Meetings

Martin is known as the Culture Architect for his work consulting companies—including hospitality companies—on strategic steps to empower change. His parting words from his newest book, “ A Company of Owners: Maximizing Company Engagement ,” empowered everyone to take ownership of their careers and events by looking beyond the checklist.

Training 246
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How Hospitality Hiring Trends Can Improve Your Hotel Experience

Smart Meetings

It’s no secret that the hospitality industry has been understaffed since the beginning of the pandemic. McKinsey & Company has found the biggest trends in hiring for the hospitality industry and developed a method for choosing the best employees. AI is also gaining popularity in the hospitality world.

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4 Lessons Learned from The Hospitality Show

Smart Meetings

The Hospitality Show offered a mix of great insights and lessons to take home More than 3,500 attendees came together at the first-ever Hospitality Show at The Venetian Conference Center & Expo in Las Vegas June 27-29. F&B operates very differently than it did pre-pandemic, we’ve clustered a lot of positions.

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Maximizing ROI: A Guide for Hotel Sales Directors

Smart Meetings

Sign up for the monthly Behind the Bookings newsletter here The Importance of Data in Event Marketing When you track ROI, you can see which marketing efforts are working and which ones aren’t. Without proper measurement, it’s impossible to determine which marketing efforts drive bookings and which merely consume resources.

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