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Event Profs Slated for Upgrades with New Certifications, Training Programs

Smart Meetings

Training programs are upping the event planning standard. In recent weeks, two event professional organizations have launched certification programs and internet-based classes designed with the goal of making event profs better at what they do. Read More : Certified Wellness Training Launched by ALHI and Delos Partnership.

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How DMCs Can Help You Manage the Unexpected

ADMEI

How DMCs Can Help You Manage the Unexpected 13 December 2023 You’re probably already familiar with this popular phrase in the hospitality industry: expect the unexpected. What is Risk Management? Incorporating risk management is essential for every event professional. Have all plans been coordinated before the event?

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Why Planners Choose the Pennsylvania Convention Center

Smart Meetings

Add in a multimillion-dollar investment in cutting-edge technology, customer service training, and progressive exhibitor policies, and its easy to see why the Center continues to attract some of the industrys most significant events to Philadelphia. The training program revolves around three pillars Safety, Skills and Smiles.

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Hospitality Meets Diversity Through Queer Destinations Certification

Convene by PCMA

These experiences and many more underscored the need for meaningful change in the tourism industry, both in attitude and practice, said Renata Soto Borja, communications manager for Queer Destinations, which Pmies founded in 2019. To earn the Queer Destinations Committed distinction, an organizations entire staff must take the training.

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Event Crisis Communication Templates Worth Copying

Smart Meetings

Read More : How Meeting Planners Can Pre-plan for Event Crisis Management Additionally, the broader PR team should work from a separate breakout space, ideally located near the Command Center, to maintain continuous communication with the central crisis management team.

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Maximizing ROI: A Guide for Hotel Sales Directors

Smart Meetings

Consider implementing: Customer Relationship Management (CRM) Systems: Modern CRM platforms like Salesforce or HubSpot allow you to track the entire customer journey, from initial inquiry to final booking and post-event feedback. Building a Data-Driven Culture Technology alone won’t transform ROI; you need organizational buy-in.

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EHL's Culinary & Restaurant Management certificate unpacked

EHL Insights

Then EHL's CREM course (Culinary & Restaurant Management certificate) might just be your winning ticket. This intensely rich, fast-paced program offers key insights into the professional world of restaurant management.