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The session features Ken Holsinger, senior vice president of data solutions at Freeman ; Gus Vonderheide, vice president of global sales at Hyatt ; Rose Horcher, CMM, CMP, vice president of client services at Choose Chicago ; and Jessica Malaty Rivera, epidemiologist and science communications lead at the COVID Tracking Project at The Atlantic.
True accessibility encompasses three categories : physical access, sensory access, and communication access. Communication accessibility is essential for those with vision and hearing impairments — but it’s also important when traveling to locales with a different native language than your own.
Re-opening the world is a rare opportunity to start fresh with your company’s travel management policies. Whether you oversee travel management for 5 or 5000, now is a great time to set up new guidelines for communication, reiterate the companytravel policies, and streamline your workflow.
As an XML-based standard, NDC facilitates direct, dynamic communication between airlines and travel platforms likeTMCs, OTAs , and metasearch engines. This involves categorizing services and ensuring alignment with companytravel policies.
Such programs aim at driving direct bookings, building closer relationships with guests, increasing their loyalty, and reaching out to more potential customer groups such as business travelers from small and mid-size companies. increase personalization , create a constant communication/feedback loop, improve customer support, etc.).
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