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The session features Ken Holsinger, senior vice president of data solutions at Freeman ; Gus Vonderheide, vice president of global sales at Hyatt ; Rose Horcher, CMM, CMP, vice president of client services at Choose Chicago ; and Jessica Malaty Rivera, epidemiologist and science communications lead at the COVID Tracking Project at The Atlantic.
A well-structured B2B travelplatform is no longer just a “nice-to-have.” ” It has become an integral tool, ensuring the travelers’ comfort and the operations’ cost-effectiveness and efficiency. Corporate travel management comes with its unique set of needs and challenges.
Such programs aim at driving direct bookings, building closer relationships with guests, increasing their loyalty, and reaching out to more potential customer groups such as business travelers from small and mid-size companies. increase personalization , create a constant communication/feedback loop, improve customer support, etc.).
Re-opening the world is a rare opportunity to start fresh with your company’s travel management policies. Whether you oversee travel management for 5 or 5000, now is a great time to set up new guidelines for communication, reiterate the companytravel policies, and streamline your workflow.
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