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Key Challenges for Meeting Planners: Budget constraints and cost-saving goals Finding venues or suppliers with flexible options Creating seamless, memorable attendee experiences Dependable communication and quick responses By understanding these pain points, your digital marketing efforts can address their needs front and center.
Sustainability has been shaping society for quite some time now, and we’re seeing examples of it incorporated into wellness and hospitality more and more each year. Mindful destinations are communicating green initiatives through their websites, offering guests eco-conscious stays they can feel good about.
Read More: The Art of Communication “We all know the reality of our times. Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says.
While professionals from every office, front desk, kitchen and corner of the hospitality industry worked tirelessly to keep our hotels open and running during the months of the pandemic, housekeepers have held it together with their tireless hands. The post Top Hospitality Heroes Win Housekeepers Award appeared first on Smart Meetings.
The hospitality students were part of a larger partnership with the university that embodies Cal Polys learn by doing ethos. The conference reinforced the importance of sustainable tourism and innovative marketing strategies, which I hope to integrate into my future career in event planning and hospitality.
Environmental Protection Agency, LGBTQIA+ Travel Alliance and Humane Society of Hawai’i. DMO counterparts like Jackson Hole Travel and Tourism in Wyoming and Queensland Tourism in Australia were also consulted.
It was just constant communication with the resorts,” she says. After we put the communication out there that we were planning on doing some volunteering, the drop off significantly stopped,” she says. “I What can be learned from situations like this, is that, above all, communication should be prioritized. “I
We’re trying to keep the lines of communication open to Lahaina and other parts of West Maui and the greater island,” said Jerry Gibson, President of the Hawai‘i Hotel Alliance. The post Hospitality Industry Rushes to Support Wildfire Victims in Hawai’i appeared first on Smart Meetings.
Women’s History Month is a fitting time to look at the leaders in our midst—regardless of their title—and learn from their heroic approach to hospitality innovation. Some have worked in hospitality their entire careers, while others found their own routes to their roles.
Conway joined the team in 2010 at vice president, communications and public relations, before moving into the executive leadership team in 2017. She will now work to further enhance marketing and communication efforts and partner relations. She steps into the role following Jeff Millers retirement, who served in the role for 19 years.
The Hospitality Show Las Vegas will place eco-friendliness front and center The first-ever Hospitality Show is coming to Las Vegas and its producers are making strong sustainability efforts from the get-go. The post The Hospitality Show’s Inaugural Event Is Placing Sustainability at the Forefront appeared first on Smart Meetings.
The September event brought destination marketers from Alaska to Texas to Riverside Hotel in Boise, Idaho, for networking, breakout sessions, a lesson in crisis communication and a taste (and a twirl) of downtown Boise’s booming Basque Cultural District. (If Top Trends Impacting Hospitality, Tourism and Events. Crisis Communication.
For those in the travel and hospitality industry, its the perfect tool to create meaningful connections, inspire wanderlust and convert browsers into loyal guests. At Dana Communications, we dont just keep up with trends we lead the way. Ready to stand out in the crowded travel and hospitality sector?
After a quiet two years on the events, hospitality and tourism fronts, an experience-driven, diversity, equity and inclusion-devoted (DEI) next generation of talent is pouring through open doors, looking for opportunities to break into the industry. Academic Access to Events and Hospitality Grows. Events Is Taking Interns.
The media experts at Dana are constantly on the lookout for what’s new and next to promote our travel, tourism and hospitality clients. The post Here’s What Has Our Media Team Excited Right Now appeared first on Dana Communications. Daily, they’re on the phone with industry innovators and disruptors. Let’s dive right in!
Gary Spencer and Erika Kauffman Gary Spencer (left) and Erika Kauffman (right), Highgate Real estate and hospitality management company Highgate expands its Hawaii leadership team with two new appointments. Kauffman takes on the role of regional director of communications.
But how does the concept apply to the hospitality sector? Freed up to work from anywhere (WFA), these digital nomads are the tech-savvy, experience-driven guests hybrid hospitality was made for. The post What is Hybrid Hospitality? appeared first on Dana Communications. Contact Lynn Kaniper at 609.266.9187 ext.
With decades of experience leading full-service properties and a passion for fostering meaningful relationship and driving growth in the hospitality industry, Levy will take the helm at the resort and lead it through its upcoming multi-million-dollar renovation. Wells takes on the role of social inclusion manager.
Koh enters the role with more than 30 years of commercial, branding and hospitality management experience, most recently the senior vice president of sales and marketing at GHM. Manning-Kim was also corporate director of national sales and marketing at Joie de Vivre Hospitality. General Hotel Management Ltd. Indy Dodanwala.
She brings nearly 30 years of hospitality industry experience, throughout which she has been recognized for her leadership and industry knowledge. She holds a master’s degree in public and corporate communications. Swanson is promoted to the role of vice president of communications.
Mildred Amon Mildred Amon Amon is the new director of marketing communication at Alma Resort in Cam Ranh, in southern Vietnam. She will draw on over two decades of experience in hospitality to lead and direct employee development and help to build the hotel’s brand locally and beyond.
DeWitt suggests checking out the free National Network Hospitality page. The industry is at the beginning of evaluating all the touchpoints from marketing and communications to the registration forms from an empathetic eye. It’s not something they haven’t been asked 100 times before,” she said. Still have questions?
She brings an extensive background in hospitality and the events industry, having served as director of events at Palm Beach County Convention Center among other respected organizations. She brings over 26 years of hospitality leadership experience, several of which she has spent in outdoor adventure and leadership companies.
Cybersecurity: The hospitality industry is a common target for cyber-attacks due to the large amount of personal data they collect and store. A survey found that 56% of hospitality IT leaders consider cybersecurity to be a top business concern. Want to go next level? Looking to gain a technological edge over your competitors?
This insightful study, which consisted of 825 participants, featured responses from North America, Europe, Latin America, Asia Pacific and Africa/Middle East, and from different business sectors, including food services, insurance, travel and hospitality and pharmaceutical. A small percentage—6%—reported they would favor less communication.
Now Roll Out the Hospitality To make your property more accommodating, consider some of these winning ideas: Create a special area for guests who are neurodivergent and their families. The post Creating Space for EVERYone: Tips and Tricks for Hotels and Resorts to Embrace Neurodiversity appeared first on Dana Communications.
Traditionally, many event planners started their careers working in hospitality (as assistants at hotels, for example) and gradually moved into management. Event planning is a viable career for those who study: Marketing, PR or mass communications, Hospitality or hotel management, Business administration, Human resource management.
She was raised in Hāmākua on the island of Hawai’i, is a haumana of Hālau Manaola, an educator and cultural practitioner of Polynesian music and the arts and has held numerous hospitality sales management positions at both the Island of Hawai’i Visitors Bureau and Hilton Waikoloa Village.
Read More : Event Crisis Communication Templates Worth Copying Given SFI’s priority is focused toward sustainability , Loews Atlanta wanted to ensure, even during a water boil advisory, that the conference’s attendees would remain committed to sustainability.
How to Fix a Failure to Communicate. Also on the Texas-event agenda, a communications boot camp with two in-demand speakers. Sandra Shelton , CEO of StrengthBank, explained that there is no “new normal,” there is only “new” and stellar communication is still the cornerstone for working together productively across generations.
Don’t let your personal brand or communication style negatively effect your leadership role. Meet your team where they are—they may not have the same communication style as you. Don’t shy away from effectively communicating your abilities in your profession. Talk about your journey, not your accolades.
He brings over 40 years of experience in the hospitality industry, most recently having served as general manager of Resort at Squaw Creek, a Destination by Hyatt property. He began his hospitality career as a sous chef at Hyatt Recently Grand Cayman.
These experiences and many more underscored the need for meaningful change in the tourism industry, both in attitude and practice, said Renata Soto Borja, communications manager for Queer Destinations, which Pmies founded in 2019. To earn the Queer Destinations Committed distinction, an organizations entire staff must take the training.
He brings nearly 40 years of hospitality experience across numerous leading hospitality companies, including 20 years with Starwood Hotels & Resorts. In 2018, he was named Manager of the Year at WRMC and in 2022 received Visit Fort Worth’s Beyond Award, which recognizes excellence in hospitality service.
By offering a surprise perk, you communicate empathy for their needs and create a moment of stress relief. These simple but thoughtful examples highlight how proactive hospitality can win clients over while creating positive buzz around your hotel.
Switching careers to discover your passion There is a near endless list of jobs in the world but some people were just born for events and hospitality. Maybe It’s in the Blood Although she was born to parents who worked in hotels, Natasha Pereira chose a different route on her way to the hospitality world.
She suggests formally communicating those requests to vendors and then following up with the requesters during the event to make adjustments before it is too late. Recognizing the Unthinking Reactions. Her focus was on creating a legacy of inclusion that could live beyond the closing ceremonies of the event.
Marriott International is committed to providing customers with clear and transparent pricing,” said Sara Conneighton, vice president of communications and consumer public relations in an emailed statement. “We Jan Freitag, national director for hospitality analytics for the CoStar Group, saw the move as a positive, even if it was “forced.”
Shaffer has spent over two decades in tourism and hospitality sales. Most recently, she was sales director at Resort Lifestyle Communities in South Carolina, a hospitality company that provides resort-style living options for its retired residents. Lilly has been in hospitality, tourism, event management and sales for 15 years.
Najera has honed his skills in marketing throughout his two decade career, working across various sectors, including advertising and hospitality. Her dedication and expertise is apparent through her previous work in marketing communications success of the Westin Anaheim Resort and their many local venues under Wincome Hospitality.
The event was moderated by Dianne Devitt, CEO, Dianne Devitt LLC, and author and adjunct professor at New York University’s SPS Jonathan Tisch Center for Hospitality and Tourism. Top honors went to trade press industry giants Laurel Herman, president and CEO of Worth International Media; Solomon J.
Over the last 17 years, she has garnered experience in hospitality, event, food and beverage, and business management. Bruggemans was most recently an adjunct faculty member in the Hospitality Management Program at California State University, San Bernardino. Most recently, Rynkiewicz served as executive director of finance.
Hospitality Desk. Hospitality desk disinfected hourly by VIKTOR travel staff Social distancing enforced Electronic communication used whenever possible Sanitizer and thermometer available No shared computers; no touching participant phones. The post Safe Travel appeared first on VIKTOR.
He brings over a decade of hospitality experience, and most recently served as assistant director of sales at JW Marriott Las Vegas Resort & Spa. He began his hospitality career with the Disney College Program, and later played an important part in launching Disney Cruise Line’s first ship, Disney Magic.
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