Smart Meetings
OCTOBER 21, 2024
It needs tourism, including groups, but its residents—especially but not only Native Hawaiians—have been increasingly upset about overtourism and degradation of the state’s fragile environment and treasured cultural sites. The aftermath of the tragic West Maui wildfire only sharpened divides. What to do?
Smart Meetings
AUGUST 5, 2024
Restaurant group offers lesson in setting standards for quality, culture and service Steve Pettus True hospitality starts with making a friend, according to the Brennan philosophy of running world-class New Orleans restaurants. That is hospitality, the joy of watching people eat food made with care.
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Smart Meetings
MAY 23, 2023
This resource introduces foundational practices to assist professionals in the hospitality industry who aspire to host successful events welcoming and accepting all stakeholders to feel a sense of genuine inclusiveness.
Smart Meetings
MAY 4, 2023
From Palm Springs to Albuquerque, venues celebrate First Nation people When the tides of history recede, the cultural energy in some regions remains palpable. Thanks to some exciting new spaces opening across the country, meeting planners can host events at cultural centers that provide educational experiences that will have a lasting impact.
Smart Meetings
OCTOBER 7, 2022
National Hispanic Heritage Month is an opportunity for meeting professionals to recognize how the diverse backgrounds of hospitality workers has added a richness in the breadth and level of service that can be offered at events. What are three Hispanic cultural elements you like to share with groups ? . As a newly naturalized U.S.
Smart Meetings
FEBRUARY 28, 2023
ESPA President Jacquelyn Denise Reid on how hospitality can expand the definition of inclusive Celebrating the contributions of more than 13% of the U.S. I also use the opportunity to speak to students about the groundbreaking accomplishments of Black people in finance, medicine, technology, science and in hospitality.
Dana Communications
FEBRUARY 20, 2024
Sustainability has been shaping society for quite some time now, and we’re seeing examples of it incorporated into wellness and hospitality more and more each year. Today’s travelers want to know that the destinations they support follow practices that are ethical on a variety of platforms including environmental, social and cultural.
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