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Brennan’s of New Orleans Way of Hospitality: Making Friends

Smart Meetings

Restaurant group offers lesson in setting standards for quality, culture and service Steve Pettus True hospitality starts with making a friend, according to the Brennan philosophy of running world-class New Orleans restaurants. That is hospitality, the joy of watching people eat food made with care.

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Champion Planners Met in Texas for 1-Day Training

Smart Meetings

Culture Shock. Martin is known as the Culture Architect for his work consulting companies—including hospitality companies—on strategic steps to empower change. The solution to kick *ss meetings and hiring top employees is culture,” he said. Daren Martin. We have too many somber employees,” he said.

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Black History Month Highlights Rich Legacy of Contributions to Hospitality

Smart Meetings

ESPA President Jacquelyn Denise Reid on how hospitality can expand the definition of inclusive Celebrating the contributions of more than 13% of the U.S. I also use the opportunity to speak to students about the groundbreaking accomplishments of Black people in finance, medicine, technology, science and in hospitality.

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Why is DEI Critical to the Hospitality Industry?

Smart Meetings

This resource introduces foundational practices to assist professionals in the hospitality industry who aspire to host successful events welcoming and accepting all stakeholders to feel a sense of genuine inclusiveness.

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Hospitality and Humanity Meet to Solve Hotel Staffing Crisis

Smart Meetings

Local nonprofit Refugee Resettlement Agencies (RAs) provide services for 30 to 90 days while introducing them to federal programs such as Refugee Cash and Medical Assistance, employment services and English language training and linking them with employment opportunities in many arenas, including the understaffed hospitality industry.

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4 Lessons Learned from The Hospitality Show

Smart Meetings

The Hospitality Show offered a mix of great insights and lessons to take home More than 3,500 attendees came together at the first-ever Hospitality Show at The Venetian Conference Center & Expo in Las Vegas June 27-29. F&B operates very differently than it did pre-pandemic, we’ve clustered a lot of positions.

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How Five Women are Leading the Way in Hospitality

Smart Meetings

The hospitality industry is brimming with hard-working, courageous women who give their all to make sure every guest has an exceptional experience. Later in my career, I found my inspiration through developing, teaching, training and leading teams of employees. At every level of my career, hospitality has remained my passion.