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In the face of doubt, however, business travel has emerged with critical and pivotal strategies for recovery in its pocket and a renaissance of travel in its sights, as evidenced by American Express Global Business Travel (GBT)’s white paper, “ Why Business Travel Is the Center of the New Company Culture.” The Great Reprioritization.
EMEC focuses on three core goals: to act as an idea incubator for the international MICE community, to produce an event for Europeans by Europeans and to honor the history and culture of its host destination. So, it was really, really cool seeing our attendees engage with these horses but actually learn from them.”
Today’s events incorporate sensory-friendly areas, quiet zones, and multilingual support, ensuring that each attendee—from the neurodivergent individual to the person managing sensory sensitivities—experiences genuine care. This shift moves us from uniformity to personalization, from “everyone welcome” to “welcome exactly as you are.”
But the Marriott management team understands that to ensure meeting professionals, attendees and leisure travelers have the most positive experience possible, that bell person needs to be immersed in the culture of the 95-year-old company. They may have tried something different during pandemic, but miss the culture,” he said.
Competitive advantage of an airport hotel I spoke with Rick Enders, General Manager of the Frankfurt Airport Marriott Hotel and Sheraton Hotel & Conference Center, to discover what sets this dual-brand hotel apart. If they want to explore downtown Frankfurt, the S9 or S8 train will get them there in just 15 minutes.’
Most meeting professionals manage the needs of a small subset of attendees who require food, wheelchair access, sound, language or sensory accommodations. DeWitt also managed her own congenital disability and then married into the military. “I It’s a cultural fit.” That has to be taken into consideration. “If
Left unchecked, incidents of sexual harassment—and all forms of harassment and discrimination—undermine workplace culture, and can negatively affect recruitment and retention, company reputation and the bottom line. Here are five ways that you can help your organization build a more respectful, harassment-free workplace culture: 1.
We asked Mark Herrera, director of safety and security for International Association of Venue Managers (IAVM), for strategies to improve security at events in light of these ominous statistics. Geographical location: Different areas have different gun laws and cultures. Train for the Worst Case. Assess Security Requirements.
The result was that it was difficult to find event management software that fits like a glove. But the explosion of options has given rise to a new challenge: Which event management software is the best for your organization? At the end of the day, you will have to settle for an event management platform that can’t do it all.
To further support low-emission travel, our partner Deutsche Bahn has offered attractive ticket options, encouraging as many fans as possible to travel by train. Thomas Niedermller In addition, we hosted lectures on healthy nutrition and featured diverse cultural programs. Soccer Court Marktplatz.
For one, you can offload some of the work to a destination management company. Training is an important part of exhibitions since they prepare your team throughout the off-season to deal with the rigors of the events themselves. Corporate event management entails the creation of a meticulous and realistic plan. Click To Tweet.
Behind every property opening in 2025 is a reflection of some of the major hospitality trends we’ve seen grow throughout the past few years, from luxury lifestyle to immersive cultural experiences in sought-after destinations. A destructive fire in 2022 required a complete demolition of the building.
Reading Time: 4 minutes Youre likely aware of the recommended facets of company culture like inclusion, recognition and respect. All three of these components play a crucial role in engaging and motivating employees, which are among the most critical benefits of a positive workplace culture.
However, balancing the need to maintain productivity while addressing mental health concerns can be challenging, especially since managers are not trained therapists. This acknowledgment helps build a culture of positivity and appreciation. This approach can boost confidence and motivation.
And, like more than a few train stations of its kind, it is still finding new ways to delight and welcome modern groups—from casual visitors to meetings-minded professionals. . Louis Union Station,” Todd Hotaling, vice president of revenue and marketing at Lodging Hospitality Management, says. There is a magic to St. Louis ever since.
As with any sales incentive, it needs to be managed in just the right way so that participants are engaged and rewarded, and our clients are secure in their budget and goal attainment. For B2B channels , theyre also a great venue to add value to a business relationship through networking and training sessions.
Add in a multimillion-dollar investment in cutting-edge technology, customer service training, and progressive exhibitor policies, and its easy to see why the Center continues to attract some of the industrys most significant events to Philadelphia. The training program revolves around three pillars Safety, Skills and Smiles.
The AER Cooperation AG manages all commercial offerings on behalf of AER e.V. The focus was on addressing current tourism challenges and providing targeted training for participants. Analysis showed a combination of cultural differences in eating habits, miscalculation by the hotel, and long travel without warm food led to the dilemma.
Embracing an eco-conscious travel management approach is not just about minimizing your environmental footprint; it’s about enriching your travel experience while preserving the world’s natural and cultural treasures for future generations.
Leadership training isn’t just for leaders. If your organization is thinking about leadership training too narrowly, you could be missing out on big opportunities to improve communication, collaboration, and productivity across your enterprise. Here are several reasons to look at leadership training more broadly.
We thought a good way to mark the month would be to ask Jacquelyn Denise Reid, area event planning manager with Hyatt Centric French Quarter Hotel and Eliza Jane Hotel; president of Event Service Professionals Association (ESPA) and 2022 Smart Women in Meetings Visionary award winner , how she marks designated Black History Month. .”
Consider implementing: Customer Relationship Management (CRM) Systems: Modern CRM platforms like Salesforce or HubSpot allow you to track the entire customer journey, from initial inquiry to final booking and post-event feedback. Building a Data-Driven Culture Technology alone won’t transform ROI; you need organizational buy-in.
Araujo will work to formalize the organizations sustainability mission, leading the companys global sustainability strategy by aligning operations with environmental and social goals, driving climate urgency initiatives, advancing sustainable partnerships, delivering comprehensive training and implementing sustainability into company culture.
Security, training and follow-through crown best efforts of meeting producers The five-star Royal Lancaster London will welcome a number of VIP guests for the Coronation of King Charles III. This historic and solemn event will be a singular challenge for them and other London hoteliers and the special event designers managing every detail.
Though managers would generally prefer to have everyone physically back in the workplace, given the tight labor market and projections for lower workforce growth over the coming decade, they can’t push too hard. What are managers to do? Yet it’s also incredibly challenging to do when employees spend little time interacting in person.
Culture First, Skills Second. You can’t just throw someone in a two-week training and they learn how to do events. ” “Hire for culture first and skill second,” agrees Will. ” “Hire for culture first and skill second,” agrees Will. Everybody’s learning and training.
Restaurant group offers lesson in setting standards for quality, culture and service Steve Pettus True hospitality starts with making a friend, according to the Brennan philosophy of running world-class New Orleans restaurants. Now the family is expanding the interpretation of that vision with a fifth restaurant.
Protecting cultural heritage is one of our utmost priorities as well as a core development objective in all of our projects. When done right, building a strong tourism economy is a great way for local residents of any region to nurture their own cultural heritage and also provide meaningful educational experiences to visitors.
Just under an hour by train from Zurich, Lucerne offers a quintessential Swiss experience, complete with top-notch infrastructure for business events. If you don’t have the Swiss Travel Pass, you can get the Visitor Card Lucerne at the hotel for bus and train rides within the city, valid throughout your entire stay.
billion Mercedes-Benz Stadium, led to her overseeing the development and implementation of three phases of strategic planning that reshaped culture, internal governance and future growth. He will oversee the Atlantis brand, managing the operations of Atlantis, The Palm ; Atlantis, The Royal ; and Atlantis Sanya in China.
Central issues included health and safety, energy and waste management, sustainable procurement, venue accessibility, climate action, compliance and ethics, and a platform for good. The material topics this pillar addresses are energy, waste and water management, climate action, air quality and biodiversity.
And building a sense of belonging within your industry helps you manage stress and build resilience for a long and thriving career. Most industries have associations and organizations that do just that: provide community and belonging, offer training and support, and strive to improve industry conditions and culture.
A Citywide With a Purpose While the emphasis will be once again on empowering attendees with education about how to manage events more efficiently, it will roll out against the backdrop of a city steeped in deep cultural and historic heritage and a fun San Antonio Riverwalk option for getting out and about.
“We understand the importance of connection; we understand the importance of culture,” said David Peckinpaugh, Maritz president and CEO, reflecting on meetings’ return to F2F (face-to-face) amid dawning young talent during our Smart Chat Live! Consider the values of other companies and their cultures.
Of course, to entice travelers, they also embody the culture of the host city and offer all new takes on touring the locale. 8 Skills for Effective Social Media Management. Being a social media manager means you need to keep up with the latest trends and tools in tech. Chatbot Basics for Event Managers. Click To Tweet.
Participating in this two-year process exposed me to fellow services professionals who seek to make change through the inclusivity movement while connecting with various cultures from our respective communities at large. DEI impacts the hospitality industry with the three pillars: education, inclusive marketing and supplier diversity.”
Whether you’re thinking of buying a house in Boston or renting an apartment in Philadelphia , each city has its own history, bustling job markets, and diverse cultural scenes, yet with distinct personalities. Considering a move to the Northeast? Groceries Groceries in Boston are around 2% more expensive than in Philadelphia.
ASAE’s resources for expanding associations includes a Global Management series of studies examining the strategies and operations of associations doing business outside the United States and a Global Maturity Assessment online tool that enables association leaders to assess their readiness for global success. The second piece was cultural.
Local nonprofit Refugee Resettlement Agencies (RAs) provide services for 30 to 90 days while introducing them to federal programs such as Refugee Cash and Medical Assistance, employment services and English language training and linking them with employment opportunities in many arenas, including the understaffed hospitality industry.
Experience design offers a real and unique opportunity to foster cultures of belonging, addressing many organizational challenges and goals. Whether focusing on employee experience, customer experience, or user experience, these statistics underscore that the experiences we design can create cultures of belonging that benefit everyone.
” – Rebecca Brown, cultural and public art manager, City of Durham Public art does more than sit pretty on the side of a building or light up the inside of a parking garage. It connects a visitor, previously a stranger to their host city, to the culture, history and personality of their newly discovered destination.
Elizabeth Kumbhari Elizabeth Kumbhari Kumbhari joins CIBT Global as vice president for client relationship management, Americas immigration. She brings a wide range of experience in visa services, having earlier led one of the largest J-1 visa programs at Cultural Visas.
Smart Meetings sat down with experts Cathy Diem, director of sales for financial and insurance accounts at Hilton Worldwide, Katrina Kent, CMP, CMM vice president of Meetings Management and Event Strategy (MMES) team at Liberty Mutual Insurance and Jennifer C. growth in collaboration and culture building, 19.6%
When John Walsh, general manager of The National Conference Center, started preparing the legacy Leesburg, Virginia, meetings venue for its newest clients, he knew he was in for a life and palate-changing experience. He’s really done the homework and learned so much from our cultural liaisons. Read More : Bon Accommodation!
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