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How Hospitality Brands are Using Chatbots

AltexSoft Travel

Chatbots have become one of the most significant trends of today’s eCommerce industry — an AI (artificial intelligence) platform that allows businesses to simulate the behavior of humans within a conversational environment. These chatbots simulate a more human-like experience of talking to a travel agent.

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Airline Reservation Systems and Passenger Service Systems: Navitaire, Amadeus Altea, SabreSonic and more

AltexSoft Travel

And the first step to this goal is turning websites and mobile apps into intelligent eCommerce platforms. Apart from flights, Ryanair website offers tickets, cars to hire, rooms to book, and rich content on travel destinations. eCommerce websites allow airlines to sell additional services directly to their customers.

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New Distribution Capability (NDC) for Airlines: Key Providers and Implementation Scenarios

AltexSoft Travel

This is the information you can act upon – customize offers to meet the exact, known needs of each traveler. Unlike EDIFACT, able to submit only fares and schedules to OTAs, the NDC standard allows for delivering comprehensive flight information to travel agents. It’s a hybrid of PSS and eCommerce tools.

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Airline Ticket Fraud and How Big Companies Avoid It

AltexSoft Travel

With travel agents playing smaller and smaller roles in bookings, airlines are becoming an easy target for fraudsters. For instance, a fraud will book a near-term departure at any ticket value with an online travel agent service. These efforts are paying off. But everything has a price. And they take it seriously.

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Experiential Travel Explained: Players, Distribution Landscape, and Opportunities

AltexSoft Travel

Tour operators are travel companies that devise itineraries, create corresponding multi-component tour packages, sell them to travel agents or travelers, and make sure everything goes well from the start to the end of the trip, having full responsibility to the traveler. Tour operators: providing turn-key services.

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Understanding Online Travel Agency Business: Partners, Building Blocks, How to Grow

AltexSoft Travel

These industry players buy hotel rooms in bulk and sell them to OTAs, travel agents, or even airlines. These computer networks dominate the travel distribution and store inventories, schedules, and fares for all types of services: from hotels to ferries. Online Travel Agency building blocks and technology.

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How content accuracy and consistency impacts revenue: A Q&A with Fred Bean

Leonardo

The way it works at most properties is that this information, these login details, are spread across multiple departments—ecommerce is managing some listings, marketing is managing another, and so on. Marketing fluff that describes a room is great but travelers—and frankly channels as well—need a clear, SEO-driven list.