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New Book Turns Hospitality Business Leaders in More Productive Direction

Smart Meetings

Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says. Managers have to learn how to lead and set examples like never before.

Booking 261
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3 Ways Hospitality Can Win at Digital Marketing

Smart Meetings

To stand out, clearly communicate what makes your product or service unique. Ask yourself: What makes my venue, service, or product indispensable to planners? Your digital footprint often forms the first impression and a well-crafted digital marketing strategy can be the key to standing out in the crowded hospitality market.

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Focus on Sustainability: Marriott Bonvoy Events Embrace Innovative Practices in Meetings and Events

Smart Meetings

Throughout the travel industry, sustainability has become a primary focus for both guests and hospitality providers. Sustainability in hospitality is no longer a trend but rather a foundational set of practices, including for Marriott Bonvoy Events.

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Employee Drought Threatens Hospitality Reopening

Smart Meetings

Robert Payne School of Hospitality & Tourism Management , says top executives from major brands are calling him to personally interview college students because they are desperate for employees to clean rooms and check people in. Her company is “doing whatever it takes” to hire hundreds of people each week for hospitality clients.

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The Live Events Industry Needs Your Voice: Support a NAICS Code Revision

Smart Meetings

Currently, Super Sector NAICS Code 72 is designated for Leisure & Hospitality, covering hotels, restaurants, and related businesses. While this designation captures a portion of the Hospitality Industry, it excludes the live events industry, which frequently intersects with hospitality and represents a significant economic force.

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Top Hospitality Heroes Win Housekeepers Award

Smart Meetings

While professionals from every office, front desk, kitchen and corner of the hospitality industry worked tirelessly to keep our hotels open and running during the months of the pandemic, housekeepers have held it together with their tireless hands. They are donating products and services said to be worth $11,600 to Alvarez’s property.

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Brennan’s of New Orleans Way of Hospitality: Making Friends

Smart Meetings

Restaurant group offers lesson in setting standards for quality, culture and service Steve Pettus True hospitality starts with making a friend, according to the Brennan philosophy of running world-class New Orleans restaurants. That is hospitality, the joy of watching people eat food made with care.