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Training programs are upping the event planning standard. Global DMC Partners (GDP), the network of independently owned destination management companies, launched GDP University. Read More : Certified Wellness Training Launched by ALHI and Delos Partnership. GDP University. The course’s second part will be held Oct.
The travel management company CWT just added car rental and train booking to their app and website to give travelers more independence in making their reservations at a time when travel costs are reaching historic highs. . CWT already had travel counselors available 24/7 to help travelers with car and train bookings.
Some call themselves an event production agency, while others are “event management firms.” Let’s dive into the most significant differences between event production versus event management. Event Production Versus Event Management. Managing budget. The Ins and Outs of Event Management. How Event Production Works.
And today, the techie duo welcomes a very special guest who developed a brand management tool and mostly works with consulting firms and banks. The second one is a brand management tool. Therefore, you can either police it or use it for training purposes,” he explains. Brand Management: Most Common Practices.
Whether you’re a seasoned event professional or embarking on your first conference planning venture , mastering the art of conference management is paramount to creating impactful and memorable experiences. Understanding the Dynamics of Conference Management What is Conference Management?
Competitive advantage of an airport hotel I spoke with Rick Enders, General Manager of the Frankfurt Airport Marriott Hotel and Sheraton Hotel & Conference Center, to discover what sets this dual-brand hotel apart. If they want to explore downtown Frankfurt, the S9 or S8 train will get them there in just 15 minutes.’
Socially distanced lines snake throughout the park, with “cast members” managing traffic and jumping in quickly to correct guests not wearing their masks properly. The post Disney’s Covid-Era Crowd Management Offers Lessons for Planners appeared first on Smart Meetings. Reservations are now required to attend the parks.
The result was that it was difficult to find event management software that fits like a glove. But the explosion of options has given rise to a new challenge: Which event management software is the best for your organization? At the end of the day, you will have to settle for an event management platform that can’t do it all.
Today’s events incorporate sensory-friendly areas, quiet zones, and multilingual support, ensuring that each attendee—from the neurodivergent individual to the person managing sensory sensitivities—experiences genuine care. This shift moves us from uniformity to personalization, from “everyone welcome” to “welcome exactly as you are.”
How DMCs Can Help You Manage the Unexpected 13 December 2023 You’re probably already familiar with this popular phrase in the hospitality industry: expect the unexpected. What is Risk Management? Incorporating risk management is essential for every event professional. Have all plans been coordinated before the event?
Most meeting professionals manage the needs of a small subset of attendees who require food, wheelchair access, sound, language or sensory accommodations. DeWitt also managed her own congenital disability and then married into the military. “I I took a step back and my life became about managing their needs and requirements.”
We asked Mark Herrera, director of safety and security for International Association of Venue Managers (IAVM), for strategies to improve security at events in light of these ominous statistics. Train for the Worst Case. Their training should be reinforced over multiple sessions, including webinars, lectures and tabletop simulations.
To further support low-emission travel, our partner Deutsche Bahn has offered attractive ticket options, encouraging as many fans as possible to travel by train. While some cities relied on volunteers, Stuttgarts approach included trained staff, social workers, qualified psychologists, and first aid personnel to ensure comprehensive support.
The new Dreams Resorts & Spas-branded resort, Hyatt Hotels Corporation announced in November 2024, is a product of a management agreement between a Hyatt affiliate and Cobbo Bay Developers SA. A range of room options, including double, twin, bunk, triple and family-connected options, recognizes that guests have varying needs.
Event management businesses — or even event management roles within a wider organization — are often subject to a lot of turnover. So, how can you reduce these difficulties and improve employee retention in your event management business? This can be due to: High-stress working environments. Unsociable working hours.
Cross-Training. “The first thing that comes to mind is cross-training ,” he says. Cross-training is preparation so people have other skill sets and can help in more than one area.” Cross-training is preparation so people have other skill sets and can help in more than one area.” Documentation.
The AER Cooperation AG manages all commercial offerings on behalf of AER e.V. The focus was on addressing current tourism challenges and providing targeted training for participants. About AER AER is an alliance of 500 travel agencies and 400 specialized tour operators, many of whom focus on sustainable travel. registered association).
Read More : How Meeting Planners Can Pre-plan for Event Crisis Management Additionally, the broader PR team should work from a separate breakout space, ideally located near the Command Center, to maintain continuous communication with the central crisis management team.
Embracing an eco-conscious travel management approach is not just about minimizing your environmental footprint; it’s about enriching your travel experience while preserving the world’s natural and cultural treasures for future generations. Submit a proposal , and let’s plan your next adventure with sustainability at its core.
By identifying guest flow, invasiveness and areas for improvement, event managers can build a plan that keeps venues safe while maintaining an open and inviting feel. Additionally, connect with the human resources team to evaluate training for security guards. Event managers can no longer use a one-size-fits-all approach to security.
However, balancing the need to maintain productivity while addressing mental health concerns can be challenging, especially since managers are not trained therapists. This technique allows employees to take control of their mental state in a manageable way, promoting a gradual but lasting shift towards more positive thinking.
Destinations International (DI) and Temple University’s School of Sport, Tourism and Hospitality Management (STHM) have partnered to help DI members further their educations and careers. We’re thrilled to formalize this opportunity to help train the next generation of industry leaders,” said Welsh.
Add in a multimillion-dollar investment in cutting-edge technology, customer service training, and progressive exhibitor policies, and its easy to see why the Center continues to attract some of the industrys most significant events to Philadelphia. The training program revolves around three pillars Safety, Skills and Smiles.
Robert Payne School of Hospitality & Tourism Management , says top executives from major brands are calling him to personally interview college students because they are desperate for employees to clean rooms and check people in. That’s why GES launched Flex Talent Pool in Las Vegas in January to help provide trained, temporary staffing.
Prior to this new position, Oaks worked for Bank of Springfield Center in Illinois as its director of operations and box office manager and, later, as the center’s general manager. Azerai Can Tho Resort , in the Mekong River Delta of Vietnam, has named Pillet general manager. Lynnelle Morgan, Anna Lundy and Janel Clements.
Emergency protocols, Jennings said, are also a must in case a medical event occurs on site, including having trained emergency staff on site, epinephrine readily available, and taking attendees seriously when they express concerns, she wrote. Casey Gale is managing editor of Convene. Immediate action can save lives.
Managers have to learn how to lead and set examples like never before. Do you have a training program and management oversight check-and-balance tools that help improve your business model so that your customers don’t have the same type of experiences? People are having to learn how to do their jobs in different ways.
Araujo will work to formalize the organizations sustainability mission, leading the companys global sustainability strategy by aligning operations with environmental and social goals, driving climate urgency initiatives, advancing sustainable partnerships, delivering comprehensive training and implementing sustainability into company culture.
If you do not have a properly trained professional AV and production team, it is more likely elements of your event will go wrong and peoples’ safety could be at risk. When selecting a security service for your event make sure that the staff has been trained in CPR and emergency services and is licensed and bonded.
As with any sales incentive, it needs to be managed in just the right way so that participants are engaged and rewarded, and our clients are secure in their budget and goal attainment. For B2B channels , theyre also a great venue to add value to a business relationship through networking and training sessions.
Security, training and follow-through crown best efforts of meeting producers The five-star Royal Lancaster London will welcome a number of VIP guests for the Coronation of King Charles III. This historic and solemn event will be a singular challenge for them and other London hoteliers and the special event designers managing every detail.
Smart Meetings spoke with Ari Schwartz, former senior director of cybersecurity at the White House (he worked on technology policy during the Obama administration), and current managing director of cybersecurity services for Venable Cybersecurity Risk Management Group , to discuss best security practices meeting planners should consider in 2023.
Rothberg is now hotel manager of Kimpton Marlowe Hotel in Cambridge, Massachusetts. Previously, Rothberg was mademoiselle d’Etiquette at Etiquette by Tara, a self-started business that teaches children’s etiquette and hospitality training classes, which she continues to run. Mancuso is convention sales manager at Discover Santa Clara.
This will involve training employees or even recruiting people to train up and show the ropes of how the show will run. Well-trained staff don’t need as much training and you can usually trust them to go into the trade show and one-to-one engagement without extensive education. Team Morale.
Have a risk management plan in place for each event. If using security scanning devices at your event, then the staff operating them must be highly-trained. Ensure all staff and contractors are trained for emergency situations. Include data management in event plans. Ways to implement cybersecurity best practices.
We’re actually seeing more training meetings,” says Yma Sherry, vice president of North America for M&E. The economy is doing better, and as a result, corporations are hiring more people and have an increased need for training.” Internal team and training meetings account for 30 percent of North American meetings.
Gary Spencer and Erika Kauffman Gary Spencer (left) and Erika Kauffman (right), Highgate Real estate and hospitality management company Highgate expands its Hawaii leadership team with two new appointments. Ashley Del Buono Ashley Del Buono, The Windsor Court The Windsor Court announces Ashley Del Buono as sales manager.
Thompson is catering sales and event manager for The Westin Riverfront Resort & Spa, Avon, Vail Valley in Colorado. She also worked as reservations agent and manager in training for conference services and groups sales. The Gwen in Chicago named Siddiqui general manager. Rachel Thompson. Nadeem Siddiqui.
Read More : Lessons for Managing The Great Contemplation. Worth and will manage sports, Texas universities and medical systems verticals. We don’t have the luxury of training the way we used to train,” he said. He also sees opportunities to grow in the niches of religious and fraternal groups. Fast Ramp Up.
Event management is more than just planning events; it’s about creating memorable, engaging experiences that align with an organization’s goals. In this article, we’ll dive into the core aspects of event management, practical strategies, and the latest technology solutions shaping the future of events. What is Event Management?
8 Skills for Effective Social Media Management. Being a social media manager means you need to keep up with the latest trends and tools in tech. From the basic writing and editing skills to the more technical SEO and copywriting know-how, a social media manager is truly a jack-of-all-trades. Chatbot Basics for Event Managers.
Read More : Lessons for Managing The Great Contemplation. Worth and will manage sports, Texas universities and medical systems verticals. We don’t have the luxury of training the way we used to train,” he said. He also sees opportunities to grow in the niches of religious and fraternal groups. Fast Ramp Up.
While many will be mindful of basics like marketing and project management, few will know that they have to consider costs involving equipment, labor, and studios. Project Management & Strategy: Includes trainings, meetings, reviewing content, post-event debrief, and more.
And building a sense of belonging within your industry helps you manage stress and build resilience for a long and thriving career. Most industries have associations and organizations that do just that: provide community and belonging, offer training and support, and strive to improve industry conditions and culture.
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