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Is it possible to transform dysfunctional corporate culture like that of United Airlines into the employee engagement of Southwest or the indifferent customer service at Kmart into the customer-first approach of Wegmans ? Prescriptive, formulaic approaches to culture change, are therefore rarely if ever successful.
Improve our organizational culture? It may seem strange to run experiments at conferences, but I’ve participated in (and designed) a few conference experiments over the years, and have invariably found them to be some of the most interesting and illuminating meeting experiences I’ve ever had.
The first time I met him—at the premier EventCamp in 2010 —he immediately purchased my just-published book, sight unseen. These forms are essentially invisible to us and previous generations because they have been at the heart of social and professional culture for so long. given at EventCamp Twin Cities on September 9, 2010?
This invite-only event tackles the important topics facing our industry, from emerging technologies to media, press, and culture. Search Marketing Expo is the leading conference for SEO & SEM professionals, helping marketers succeed with actionable tactics. San Jose, CA. East Meets West. Linaro Connect. Bangkok, Thailand.
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