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The September event brought destination marketers from Alaska to Texas to Riverside Hotel in Boise, Idaho, for networking, breakout sessions, a lesson in crisis communication and a taste (and a twirl) of downtown Boise’s booming Basque Cultural District. (If Wellness trips are up 200 percent as compared to 2017. Crisis Communication.
Consider adding one to your upcoming event and automate some of your event communications. in 2017, the number of voice-activated assistants went up 128%, to over 35 million. Event chatbots can identify blind spots in attendee communication in advance before they grow into a bigger problem. Chatbot Statistics.
MAP: Meeting automation platforms offer streamlined analytics, scheduling and digital integration by pulling data from calendars, spreadsheets and contact-management tools, such as Salesforce. In light of some serious security breaches and the enactment of GDPR, privacy policies became a priority for everyone. Park MGM Ideation Studio.
There was a 71% increase in online searches for sustainable goods — plus, public concern for the environment has grown by 16% since 2017. Communicate Your Commitment to Sustainability. automate sending items to attendees directly via a link, event platform, or QR code. . Tools like Postal.ai What’s not to love?
InEvent : This industry-trusted platform has integrated with ChatGPT to automate outbound marketing. With your event data already inside the platform, the new system can draft content to help drive demand and communications for your event. You can upload floor maps, customize layouts, and brand your event from the admin panel.
To boost your guest show-up rate, you can send automated notifications and reminders to attendees via SMS or WhatsApp. Effective event execution involves: Real-time communication tools to coordinate staff and communicate with attendees. Real-time data and analytics to understand how the event is going.
” Alaska Airlines was ranked the most fuel-efficient airline in 2010-2017. In this way, they not only help people compensate for their carbon emissions, but also communicate awareness and responsible position. To learn more about IoT, automation, and other smart hotel technologies, check our recent post.
It offers a suite of tools for venue managers and event organizers, including functionalities for lead management, proposal, and contract automation, event order creation, and analytics for performance tracking. Regarding customer support, Guestia offers resources and assistance to help clients make the most of the platform.
As travel increasingly becomes a popular lifestyle choice among the growing middle and upper classes in Asia, gross travel bookings are projected to register strong growth from 2017 to 2020. After all, hotels first began introducing automated decisions to the world of hotel revenue management nearly 30 years ago. It is already here.
A good API system helps the software connect smoothly with other commonly used tools in event planning, like CRM systems, marketing software, and communication tools. Plus, Cvent can connect with the automation tool Zapier. According to the Bluesign ’s communication manager, “Eventtia’s teams are always available and pleasant.
Customer Engagement Solution Customer engagement is critical to brand activation, as it involves building strong connections with prospects and customers through direct and personalized communication. This timely and personalized communication can enhance the shopping experience, making customers feel understood and appreciated by the brand.
The Application Programming Interface (API) technology is a standard system-to-system communication method in the travel industry and beyond. This automation eliminates mistakes with overbooking or seat allocation. Easy rebooking and cancellation capabilities, automated refunds. Automated pricing. API connections.
By Capterra estimations , in 2017, OPERA had 26,000 customers and 104,000 users. Automated or manual, the task of revenue management (or predicting an optimal hotel room price) is crucial for the hotel to grow and stay competitive. Set up communication with OPERA Exchange Interface (OXI). Revenue management. Guest management.
It’s important that staff feel empowered to communicate suspicions, as one suspicious behavior may or may not be innocuous, yet several likely points to a situation to contact authorities about. The need to enact these policies is even greater as a result of ever-growing automation of the hotel experience.
Communicate & Track – A brand’s social media accounts are one of the first things an attendee visits when they develop a deeper interest. Events like Open 2017 even use live polling to give attendees control over the agenda. Make your social media handles and links easy to access.
Twitter has already transformed once, becoming more about breaking news than engagement as I describe in my post: Why 2017 was a tipping point for Twitter. All other things being equal, a larger network is more likely to have folks we want to communicate with on it. Ideally, we want our social media platforms to include our tribes.
Communicate & Track – A brand’s social media accounts are one of the first things an attendee visits when they develop a deeper interest. Events like Open 2017 even use live polling to give attendees control over the agenda. Make your social media handles and links easy to access.
In 2017, Apple introduced Face ID to unlock its phones and authenticate payments. The implication is that, therefore, attendees have no reason to object to automated systems that vacuum up their visible behavior. It would be even better to prominently include advance notice in written communications to attendees when registering.
Team-Building Events: Interactive experiences aimed at boosting morale, improving communication, and fostering teamwork. Use Eventtia’s email tools for automated reminders and updates. Automate Check-In : Use digital check-in tools, such as QR codes, to reduce wait times and track attendance easily. early bird, VIP).
Strong organizational, communication, and problem-solving skills, along with essential event planning skills, are key to managing these complex tasks effectively. Communication tools (like Slack) help your team stay connected. Project management tools (like Asana) keep tasks organized.
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