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How Hospitality Hiring Trends Can Improve Your Hotel Experience

Smart Meetings

It’s no secret that the hospitality industry has been understaffed since the beginning of the pandemic. McKinsey & Company has found the biggest trends in hiring for the hospitality industry and developed a method for choosing the best employees. Planners can expect a more automated lobby in the future, hopefully reducing delays.

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Pros and Cons of IoT Trends in Hospitality

Smart Meetings

The Internet of Things (IoT) has long been heralded for its power to increase productivity and decrease labor costs by connecting everyday objects with each other via the internet, but the hospitality industry is turning out to be one of the early beneficiaries of what GE is calling The Third Wave of Innovation. Guest-Room Automation.

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Smart Travel: Americans’ Recession Fears Impact Travel, Robots Set to Transform Marriott Hotels, Delta Lures Southwest Passengers and More

Smart Meetings

Curious how staffing challenges in hospitality might shape events moving forward? Robots Check In: Marriott and LG Tap RobotLAB to Transform Hospitality Marriott International is stepping into the future of hospitality with the help of RobotLAB and LG. Youre not alonenew research shows U.S.

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Maximizing ROI: A Guide for Hotel Sales Directors

Smart Meetings

Marketing Automation Software: Platforms like Marketo or Pardot can track email engagement, content downloads, and other digital interactions that precede bookings. Utilize Email Nurture Sequences: Build automated email campaigns that provide increasingly specific information based on prospect engagement.

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Don’t Blame Covid if Rooms Aren’t Ready When Guests Check In

Smart Meetings

In fact, Covid isn’t the be-all reason for the lack of responses to hospitality help-wanted ads. “It Read More: The Great Hospitality Restart The pandemic also sped up technology development. Some hospitality companies looking for full-time employees are offering signing bonuses and benefits.

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How Hospitality Brands are Using Chatbots

AltexSoft Travel

In April of 2016, social media giant, Facebook launched a chatbot service that acts like a virtual assistant allowing businesses to provide automated customer service, deliver content, and come up with an interactive experience to their customers. How can businesses gain a competitive edge in the hospitality industry using chatbots?

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Contactless Guest Experience as the Future of Hospitality

AltexSoft Travel

Several hotels around the world now use technology solutions to automate their check-in, in-room, and check-out experiences for visitors. Over the last few years, many players in the hospitality industry have implemented smartphone door locks, instant communication, and other self-service technologies. Source: Intelity.