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Automation in F&B Inches Closer to Dominance

Smart Meetings

The robot takeover in the hospitality industry is imminent, moving beyond cutesy chatbots and automated telephone operators and into formerly human roles, such as chefs, bartenders and bussers. Robots and hospitality in the United States have been merging at a glacial pace for some time now.

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How Hospitality Hiring Trends Can Improve Your Hotel Experience

Smart Meetings

It’s no secret that the hospitality industry has been understaffed since the beginning of the pandemic. McKinsey & Company has found the biggest trends in hiring for the hospitality industry and developed a method for choosing the best employees. Technology Creates New Staff Roles. Flexible Schedules. will be remote.

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Pros and Cons of IoT Trends in Hospitality

Smart Meetings

The Internet of Things (IoT) has long been heralded for its power to increase productivity and decrease labor costs by connecting everyday objects with each other via the internet, but the hospitality industry is turning out to be one of the early beneficiaries of what GE is calling The Third Wave of Innovation. Guest-Room Automation.

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Maximizing ROI: A Guide for Hotel Sales Directors

Smart Meetings

Marketing Automation Software: Platforms like Marketo or Pardot can track email engagement, content downloads, and other digital interactions that precede bookings. Building a Data-Driven Culture Technology alone won’t transform ROI; you need organizational buy-in.

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Smart Travel: Americans’ Recession Fears Impact Travel, Robots Set to Transform Marriott Hotels, Delta Lures Southwest Passengers and More

Smart Meetings

Curious how staffing challenges in hospitality might shape events moving forward? Robots Check In: Marriott and LG Tap RobotLAB to Transform Hospitality Marriott International is stepping into the future of hospitality with the help of RobotLAB and LG. Youre not alonenew research shows U.S.

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Think Small, Win Big: How Hotels Can Lead the Small Meetings Revolution

Smart Meetings

These trends have reshaped demand in the hospitality industry, making adaptable, client-focused sales strategies an essential tool for hotel sales managers. Highlight flexible spaces, technology features, and past success stories to showcase the hotels expertise. Flexible Space Utilization A modern hotel venue must be versatile.

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Why Planners Choose the Pennsylvania Convention Center

Smart Meetings

Add in a multimillion-dollar investment in cutting-edge technology, customer service training, and progressive exhibitor policies, and its easy to see why the Center continues to attract some of the industrys most significant events to Philadelphia. A key part of that experience is the recent $78.8

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