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Self-Service Technologies in Travel: End-to-End Solutions for Independent Travelers

AltexSoft Travel

Self-service technology has been sporadically implemented at different stages of travel experience, and different locations as well. There are capsule hotels in Japan that are almost entirely staff-free and automated passport control has been implemented in selected airports in Europe and Asia. What does self-service mean for travel?

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How content accuracy and consistency impacts revenue: A Q&A with Fred Bean

Leonardo

We partnered with HotelPORT to change how the hospitality industry solves those content management and distribution challenges. We’re working together to provide the hospitality industry with the best suite of content management, distribution, and verification tools. For that initial client, we started with a truly manual process.

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How Hospitality Brands are Using Chatbots

AltexSoft Travel

In April of 2016, social media giant, Facebook launched a chatbot service that acts like a virtual assistant allowing businesses to provide automated customer service, deliver content, and come up with an interactive experience to their customers. How can businesses gain a competitive edge in the hospitality industry using chatbots?

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Sabre API Integration: Hands-On Experience With a Leading GDS

AltexSoft Travel

Short for Semi-Automated Business Research Environment, Sabre was developed back in the 1960s by IBM to help American Airlines handle growing volumes of passengers. Automating flight booking flow. If after the fifth check your ticket is still not ready, a travel agent has to get involved and complete the step manually.

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Central Reservation System for Hotels: CRS Functionality and Software Explained

AltexSoft Travel

With the help of the channel manager that we discuss below, it distributes the hotel information to various sales channels, such as GDSs , OTAs , independent travel agents, and its own website, synchronizes reservations, and processes transactions. Besides, thousands of OTAs and travel agents work with the GDS database.

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Hotel Technical Specifications: Distribution, Payment, Smart Device, and Back Office Standards by HTNG and OpenTravel

AltexSoft Travel

The state of hospitality standards today. To stay connected to the global hospitality infrastructure and maintain a strong brand. Most HTNG standards are developed using specs by OpenTravel Alliance, which powers the API development in hospitality and travel overall. The future of hospitality standards.

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Airline Ticket Fraud and How Big Companies Avoid It

AltexSoft Travel

With travel agents playing smaller and smaller roles in bookings, airlines are becoming an easy target for fraudsters. Nearly 75 percent of data breaches in the hospitality industry come from POS machines. For instance, a fraud will book a near-term departure at any ticket value with an online travel agent service.