Remove Automation Remove Hospitality Remove Travel Agent
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How Hospitality Brands are Using Chatbots

AltexSoft Travel

In April of 2016, social media giant, Facebook launched a chatbot service that acts like a virtual assistant allowing businesses to provide automated customer service, deliver content, and come up with an interactive experience to their customers. How can businesses gain a competitive edge in the hospitality industry using chatbots?

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Bed Banks: Comparing Accommodation, Travel Ancillaries, Connectivity of Hotelbeds, Travco, Bonotel, HotelsPro, and WebBeds

AltexSoft Travel

A bed bank (also called a wholesaler ) is a B2B company that purchases rooms from accommodation providers in a bulk at a discounted, static price for specific dates and sells them to OTAs, travel agents, airlines, or tour operators. Travel agents can book inventory via a booking website. Travel ancillaries.

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Self-Service Technologies in Travel: End-to-End Solutions for Independent Travelers

AltexSoft Travel

Self-service technology has been sporadically implemented at different stages of travel experience, and different locations as well. There are capsule hotels in Japan that are almost entirely staff-free and automated passport control has been implemented in selected airports in Europe and Asia. What does self-service mean for travel?

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Central Reservation System for Hotels: CRS Functionality and Software Explained

AltexSoft Travel

With the help of the channel manager that we discuss below, it distributes the hotel information to various sales channels, such as GDSs , OTAs , independent travel agents, and its own website, synchronizes reservations, and processes transactions. Besides, thousands of OTAs and travel agents work with the GDS database.

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How content accuracy and consistency impacts revenue: A Q&A with Fred Bean

Leonardo

We partnered with HotelPORT to change how the hospitality industry solves those content management and distribution challenges. We’re working together to provide the hospitality industry with the best suite of content management, distribution, and verification tools. For that initial client, we started with a truly manual process.

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Airline Ticket Fraud and How Big Companies Avoid It

AltexSoft Travel

With travel agents playing smaller and smaller roles in bookings, airlines are becoming an easy target for fraudsters. Nearly 75 percent of data breaches in the hospitality industry come from POS machines. For instance, a fraud will book a near-term departure at any ticket value with an online travel agent service.

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Sabre API Integration: Hands-On Experience With a Leading GDS

AltexSoft Travel

Short for Semi-Automated Business Research Environment, Sabre was developed back in the 1960s by IBM to help American Airlines handle growing volumes of passengers. Automating flight booking flow. If after the fifth check your ticket is still not ready, a travel agent has to get involved and complete the step manually.