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How Hospitality Brands are Using Chatbots

AltexSoft Travel

In April of 2016, social media giant, Facebook launched a chatbot service that acts like a virtual assistant allowing businesses to provide automated customer service, deliver content, and come up with an interactive experience to their customers. Tailored promotions and guest profiling. Ask whether customer needs help with anything.

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Airline Consolidators Overview: Their Role, Advantages, and Key Players

AltexSoft Travel

Consolidators pass on net fares to travel agencies, charging a premium on top of each seat. In any case, travel agents get a good margin to earn money. Travel agencies add their own markups but still keep the prices lower than market rates offered by airlines. International flights vs domestic flights.

Airlines 113
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Travelport launches Smartpoint Cloud, delivering an easier, more intuitive retail experience

Travel Daily News

As the only modern retailing platform built for agencies, Travelport+ will now deliver a more intuitive and efficient way for travel agents to sell and service travel, all while increasing sales of higher-value services for suppliers.

Retail 72
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Understanding Online Travel Agency Business: Partners, Building Blocks, How to Grow

AltexSoft Travel

These industry players buy hotel rooms in bulk and sell them to OTAs, travel agents, or even airlines. These computer networks dominate the travel distribution and store inventories, schedules, and fares for all types of services: from hotels to ferries. Online Travel Agency building blocks and technology. Booking desk.

Online 72
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Central Reservation System for Hotels: CRS Functionality and Software Explained

AltexSoft Travel

With the help of the channel manager that we discuss below, it distributes the hotel information to various sales channels, such as GDSs , OTAs , independent travel agents, and its own website, synchronizes reservations, and processes transactions. Hotel search and booking process steps. KWHotel’s scheduling dashboard.

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Experiential Travel Explained: Players, Distribution Landscape, and Opportunities

AltexSoft Travel

Tour operators are travel companies that devise itineraries, create corresponding multi-component tour packages, sell them to travel agents or travelers, and make sure everything goes well from the start to the end of the trip, having full responsibility to the traveler. Tour operators: providing turn-key services.

Travel 105
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Expedia Partner Solutions for Travel Agencies: Expedia TAAP, Templates, and EPS Rapid API

AltexSoft Travel

So here are the three main partnership solutions Expedia Group offers: Expedia Travel Agent Affiliate Program aka agent tools. Expedia TAAP: booking tools for travel retail agents. Through Expedia TAAP travel agents can book the following services: 600K+ accomodations. Expedia Group members.