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How Hospitality Brands are Using Chatbots

AltexSoft Travel

Chatbots have become one of the most significant trends of today’s eCommerce industry — an AI (artificial intelligence) platform that allows businesses to simulate the behavior of humans within a conversational environment. Offer coupons to those who abandoned their bookings using a messenger chatbot. Send reminders before check-in.

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Airline Reservation Systems and Passenger Service Systems: Navitaire, Amadeus Altea, SabreSonic and more

AltexSoft Travel

At its core, an airline or central reservation system serves as a database for flight schedules, available seats, fares and rules for each booking class, and passenger profiles. The DCS interacts with the airline reservation system to confirm and update information on passengers and bookings. Airline inventory system. Source: Ryaniar.

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Railway Reservation System: How to Drive Online Train Bookings

AltexSoft Travel

Data sharing, which is the holy grail of travel distribution, is only possible when all systems operate similarly and use the same business logic, data format, and data exchange technologies. Airline technology, for example, spawned from one first booking system — Sabre. Direct channels include: An eCommerce website/app.

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New Distribution Capability (NDC) for Airlines: Key Providers and Implementation Scenarios

AltexSoft Travel

Travelers still stick to comprehensive booking platforms like OTAs and price aggregators. Until the 2000s, airlines managed to maintain direct relations with travel agencies via Computer Reservation Systems (CRSs). Business travelers spend more and book flights right before the departure. Rich content integration.

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Experiential Travel Explained: Players, Distribution Landscape, and Opportunities

AltexSoft Travel

Immersive travel implies, well, immersing in the foreign culture which in most cases means mingling with the community at the place of destination, engaging in traditional activities, attending local events and so on. Meanwhile, adventure travel is more about physical activities. Tour operators: providing turn-key services.

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Airline Ticket Fraud and How Big Companies Avoid It

AltexSoft Travel

The same goes for ticket booking. With more reliable booking systems and superior data analytics, airlines have managed to make their service more personalized. By the end of next year, online booking is expected to account for more than half of all ticket bookings. Fake Travel Agencies. But everything has a price.

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Understanding Online Travel Agency Business: Partners, Building Blocks, How to Grow

AltexSoft Travel

These industry players buy hotel rooms in bulk and sell them to OTAs, travel agents, or even airlines. These computer networks dominate the travel distribution and store inventories, schedules, and fares for all types of services: from hotels to ferries. How a booking engine works. Booking and ticketing flow.

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