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Why Customer Support Should Be Your #1 Event Tech Feature

Endless Events

And finally, software companies should see event planners as long-term partners rather than one-time customers. “When you look at event apps and event platforms , 80% of them have the same basic features. ” “Event tech companies are usually heavy on the software and light on the support,” he adds.

Platform 380
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Looking Forward – 2018 Event Industry Trends- #EventIcons Episode 95

Endless Events

In this episode, our hosts – Brandt Krueger, Alex Plaxen, Tahira Endean & Audrey Gallien are here to talk about what is trending in the event industry in 2018. Some topics they address in this episode include diversity, event safety, event apps, hybrid events and MUCH MORE! Diversity in Events.

Trends 220
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How to Choose Event Technology, Should Cost be the Main Factor?

Endless Events

When it comes to events issues are time-sensitive so having support that is onsite can be critical Brandt highly recommends it “in case something goes wrong, you’ve got someone right there, that you can talk to about.”. It’s going to really push that all-important ROI for your event.”.

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The Future is Multimodal (Among Other Things), According to a New PCMA/Marriott Study

Smart Meetings

In a meetings world where attendee expectations are changing faster than the event app technology, anticipating the needs of groups is essential. Freeman Focuses on New Data Solutions Following Sale of Encore to PSAV.

Logistics 248
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Crowd Mics: Turning Phones Into Mics For Events

Endless Events

The first couple of events were free, and the issue of pricing eventually came up. Is this an event app? And so, we finally kinda settled in on a per event cut fee and just started charging and people started paying. ” Another Event App? So, we’re pricing this thing and having a hard time.

Events 261
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Tech Tips From the Top: Breaking Barriers and Defining Hybrid

Smart Meetings

“You have to know what you’re trying to accomplish before you even try and think about doing the technology,” urged Brandt Krueger, technical producer, owner of Event Technology Consulting and Smart Meetings’ event tech correspondent, during the Smart Chat Live! webinar, “Top Event Tech Tips From a Year of Change.”.

Platform 264
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Can One Virtual Meeting Platform Rule Them All?

Smart Meetings

Meanwhile, the 800-pound gorilla in the streaming meeting space, Zoom, announced this month that it is launching Zoom events, an all-in-one platform that will include a “build your own event hub,” ticketing and registration and a management dashboard for multi-day and multi-track conferences. Twine, which announced a $3.3

Platform 218