Sat.Jul 27, 2024 - Fri.Aug 02, 2024

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What One Thing? Building a Better IMEX for 2024 with Carina Bauer

Smart Meetings

In this edition of What One Thing?, Smart Meetings chats with IMEX CEO Carina Bauer to discuss the lessons learned from IMEX Frankfurt that will inform IMEX America. Bauer highlights the success of their education program, frank discussions on tough topics and the show’s overall theme of impact. Don’t Miss a Podcast Drop. Listen to Smart Meetigns on Spotify today!

Education 241
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Leading or being led? Client relations for incentive travel professionals today

Pádraic Gilligan

Incentive travel professionals should adopt a consultancy approach, addressing critical issues like sustainability, to lead the industry forward and align with evolving stakeholder expectations and corporate practices. The post Leading or being led? Client relations for incentive travel professionals today appeared first on padraicino.

MICE professionals

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High-Tech Connectivity – AI Chatbots in Event Management

Traveler's Q

The era of seamless, AI-driven event experiences has arrived. Gone are the days of long queues, confusion, and logistical nightmares at conferences and large gatherings. Artificial intelligence (AI) chatbots are spearheading a revolution in event management, transforming every aspect from ticketing to navigation. This technological leap is reshaping the event planning and attendance landscape, offering unprecedented efficiency and personalization.

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In Rewards and Recognition, Leadership Enthusiasm Is Critical

Motivation Excellence

Both personalized rewards and travel incentives can improve engagement, boost morale, and contribute to greater productivity. But if an organization expects its incentivization efforts to pay off in the long run, there is a critical ingredient that cannot be ignored: leadership enthusiasm. Leadership needs to do more than endorse programs on paper. They need to be personally involved.

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COVID-19 Travel Consumer Sentiment Study

TravelBoom and sister agency, The Brandon Agency, release new consumer sentiment study on travel amidst the COVID-19 second wave

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Smart Moves in Berkeley, Orlando and More

Smart Meetings

Anthony Duggan and Christina Richardson Anthony Duggan (left) and Christina Richardson (right), Grand Hyatt Deer Valley Grand Hyatt Deer Valley , set to open November 2024, welcomes two leaders to its opening team. Duggan will serve as general manager. He brings over 25 years of experience and passion for the hospitality industry and global travel, and is known for his skill in elevating operational performance and leading teams with strong staff engagement that have incredible guest satisfactio

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What Needs to Change for a Better Events Industry

Convene by PCMA

Michelle Russell Convene Editor in Chief When we asked planner respondents to our recent Salary Survey to share their sacred cows in the events industry, some griped about things that are largely out of their control, like rising costs. Others brought up approaches to conferences — which have stood the test of time but are as flat as stale beer — that are within event organizers’ power to rework or at least to advocate for their re-imagination.

More Trending

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Personalizing and enhancing guest service with AI in hospitality

EHL Insights

This article was written as part of HFTP Digital Horizons 360 Symposium in Palma de Mallorca and also appeared in the inaugural issue of HFTPs magazine TechFin Hospitality. In the fast-paced world of hospitality, guest service is undergoing a transformative shift, due to the further digitalization and the growing importance and integration of Artificial Intelligence (AI) technologies.

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New and Renovated: Summer Meetings Mean Sunshine

Smart Meetings

These summertime grand openings evoke wellness and glee Here we are: right in the heat of summer. Now is the time of beach days, sunlight and lemonade. How do you infuse the upbeat yet relaxed persona of summer into your meetings and events? These new and renovated hotels in South Florida, Santa Barbara and Spain are the answer, each with their own individual ways of highlighting their sunny destinations, optimizing wellness and creating the perfect atmosphere to connect.

Meeting 214
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How to Make AI Tools Your Silent Partner

Convene by PCMA

When it comes to enlisting AI in the day-to-day operations of her 19-year-old events company, Valerie Sumner, co-owner of Falls Church, Virginia–based VRS Meetings and Events Inc., is fully on board. “I feel like if you’re closed off to it, you’re going to miss so much,” she told Convene. “It’s about evolving, and I’d rather be on the bus than off the bus.

Proposal 115
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Why Jimbaran Convention Centre is the best place for meetings and conferences in Bali

Travel Daily Media

The post Why Jimbaran Convention Centre is the best place for meetings and conferences in Bali appeared first on TD (Travel Daily Media) Travel Daily Media. Set on the premises of the five-star InterContinental Bali Resort, Jimbaran Convention Centre has outstanding facilities for meetings, conventions, weddings, and more. Here is how this expansive function space on the breathtaking shore of Jimbaran Bay can accommodate various events.

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Evolution of the DMC:Renewing Business Relationships with Deeper Trust, Transparency & Understanding

The evolution of the DMC industry requires that it embark upon a renewed relationship with clients that is built upon transparency, trust, and understanding.

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OMAN SHORTEST TRIP

Panorama Travel

SUPERB, ELEGANT, LUXURIOUS & STYLISH HOLIDAYS It was unreal to work on organizing Panorama Travel’s shortest trip ever. The 7-hour trip was for a Japanese businessman visiting Dubai on a business trip. Although the tour inquiry did not make sense in the beginning, the client was serious and very interested. Although he had to pay for an Oman Air round-trip flight Dubai—Muscat—Dubai, the price was not an obstacle for a businessman eager to explore, even for a very short time.

Culture 59
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Inclusive Experience Welcomed All to Florida

Smart Meetings

Authentic connections made with respect paved the way for business getting done The most important deliverable for a meeting is that everyone feels welcome. Everything else depends on that. Smart Meetings Inclusive Experience at JW Marriott Miami Turnberry Resort & Spa this week started with the hospitality basics. The expansive property embraced the boutique group of top meeting professionals to offer an intimate setting for getting to know each other better in and out of the one-on-one mee

Contracts 147
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Wildfires, Dementia, and Event Disruptions: New Challenges for Planners

Convene by PCMA

This year’s wildfire season in the Western U.S. doesn’t yet compare to 2020, when the El Dorado fire (above) and others made it the most destructive wildfire season of the last two decades, but the season has yet to reach its peak, according to The New York Times. (Adobe Stock) As I write this, nearly 50 large wildfires are burning throughout the Western United States, including the Park fire north of Sacramento, which took only a week to grow into the fifth-largest in California history.

Planner 92
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Sirreti announces an exclusive new global showcase event in New York for ultra luxury and luxury rental properties

Travel Daily Media

The post Sirreti announces an exclusive new global showcase event in New York for ultra luxury and luxury rental properties appeared first on TD (Travel Daily Media) Travel Daily Media. Sirreti, the luxury private accommodations’ only B2B community is delighted to announce an industry first event showcasing national and international luxury & ultra luxury villa and chalet property management companies, estate managers and other private accommodation suppliers.

B2B 86
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Discovering Coeur d’Alene, Idaho: Can’t- Miss Bucket List Activities

Redfin

Located in the stunning northern Idaho landscape, Coeur d’Alene is a charming destination that seamlessly blends outdoor adventure with cultural enrichment. From its stunning lakefront views and exceptional dining options to a lively arts scene and unique local events, this city offers something for every type of adventurer. So whether you’re a Coeur d’Alene native or a visitor, we have you covered.

Fashion 65
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Inclusive Experience Welcomed All to Florida

Smart Meetings

Authentic connections made with respect paved the way for business getting done The most important deliverable for a meeting is that everyone feels welcome. Everything else depends on that. Smart Meetings Inclusive Experience at JW Marriott Miami Turnberry Resort & Spa this week started with the basics. The expansive property embraced the boutique group of top meeting professionals to offer an intimate setting for getting to know each other better in and out of the one-on-one meetings.

Contracts 130
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In the Age of AI, Soft Skills Remain ‘Critically Important’

Convene by PCMA

Zena Burgess, Ph.D., FAPS, FAICD, CEO of the Australian Psychological Society, and Laura Caprioli, growth program and stakeholder manager at VisitBritain, discussed their mutual consideration of soft skills when recruiting new employees during a Convene podcast. Talk about the need to start using AI as a co-pilot to increase efficiency at work has become too loud to ignore.

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Hong Kong MICE sector shows strong recovery

Travel Daily Media

The post Hong Kong MICE sector shows strong recovery appeared first on TD (Travel Daily Media) Travel Daily Media. The Hong Kong Tourism Board (HKTB) reported that the special autonomous region (SAR) experienced strong rebound for Meetings, incentives, conventions and exhibitions (MICE) tourism in the first six months of 2024. Hong Kong received approximately 21 million visitors between January and June 2024, with around half the number staying overnight.

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The Top 10 Must-Have Features in Venue Management Software

Meeting Package

Struggling to manage your event bookings efficiently? You’re not alone. Many event planners and venue managers face the daily challenge of juggling multiple tasks while trying to provide an exceptional experience for their clients. But here's the good news – the right venue management software can revolutionise your operations, saving you time, reducing stress, and boosting your bottom line.

Venue 52
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CMP Spotlight: Get to Know Lynn Miles, CMP Fellow

Smart Meetings

Lynn Miles, CMP Fellow , is an adventurer. On her off days, you’ll probably find her ziplining, parasailing, skydiving, or taking it easy on a hot air balloon ride. But her off days aren’t where the adventure stops: her career journey is just as exciting. “The hospitality industry was in my blood from the start,” she says. She began as a restaurant busgirl and hostess at 16, and from then on, she would explore all the industry had to offer.

Education 130
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Effective Preparation for Your TourismTiger Onboarding Session

Tourism Tiger

Explore the importance of accessibility in tourism websites, and learn how prioritizing inclusivity can amplify reach and enhance user experience. Discover essential tips for optimizing website accessibility!

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Edward Kwek appointed Tourism Australia senior business events manager

Travel Daily Media

The post Edward Kwek appointed Tourism Australia senior business events manager appeared first on TD (Travel Daily Media) Travel Daily Media. Tourism Australia announced the appointment of Edward Kwek as their senior business events manager for South and Southeast Asia. Kwek takes up the role in Singapore under regional business events director for Asia Edea Lu. has announced the appointment of Edward Kwek as Senior Business Events Manager for South and South East Asia.

Tourism 81
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Responding Together to the Climate Crisis Challenge

Convene by PCMA

The number of business events disrupted by the fallout of extreme weather, including wildfires, heat, or flooding, is growing quickly, as are costs to event organizers and losses to communities. We can’t escape from the realities of climate change — but we can choose to create a new path forward. Sherrif Karamat, CAE, President & CEO, PCMA and CEMA First the bad news: 2023 was the hottest year on record, and as I write this, just past the midpoint of 2024, some scientists predict that this y

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Transforming Spaces: Networking and Community Engagement at Experience

National Association For Catering ane Events

Discover how the CORT Events-sponsored lounge area at Experience in Denver transformed daily, providing unique atmospheres for networking and collaboration. From an oasis setup to vibrant modern decor, and a sleek corporate look, each day offered NACE members a fresh space to connect.

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How to Leverage Professional Networks When Marketing Events

Stova

Given that word-of-mouth is such a powerful marketing mechanic, how can event organizers level-up recruitment in professional networks? While the event industry has largely completed its post-pandemic course correction, two challenges have remained consistent: burned-out teams and stretched budgets. Compounding these are increasing expectations from attendees who, according to a recent Skift report , “are taking a pass on events for a number of reasons, including flight hassles, budgetary restra

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AATO attends India International Travel Mart in Bengaluru

Travel Daily Media

The post AATO attends India International Travel Mart in Bengaluru appeared first on TD 100 7620 0 7620 0 0 328 0 --:--:-- 0:00:23 --:--:-- 1526(Travel Daily Media) Travel Daily Media. Andaman Association of Tour Operators led by its president.M.Vinod attended the ongoing IITM travel exhibition in Bengaluru. The exhibition showcasing various domestic and international destinations is being held at Palace Grounds in Bengaluru for 3 days starting from 26 July 2024.

Travel 80
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Why This Year-Round Paradise Will Enchant Your Attendees

Convene by PCMA

Whether attendees want to search for shells or just lie back and catch some rays when their event is not in session, the beaches of Amelia Island will be within easy reach. Perhaps best known for its 13 miles of pristine beaches and iconic oceanfront resorts, Amelia Island is also well stocked with flexible meeting spaces, both indoor and out, that make it ideal for small- to mid-size gatherings.

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Emerging Trends and Fresh Perspectives: Session Highlights from Experience

National Association For Catering ane Events

Experience in Denver brought together NACE members from across the catering and event industry to explore the latest trends and innovations. Highlights included Philip Wolf's session on integrating cannabis into events, Michele Polci and Thomas Whelan's insights on evolving catering landscapes, and Maddy Gabor and Lauren Yee's interactive workshop on 'Purposeful Play.

Trends 52
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Questions to Consider for Your Channel Incentive Program

One10 Marketing

A successful channel incentive program requires a thought-out approach to achieve positive results. They don’t need to be overly complex nor target thousands of individuals to have the desired impact on your company’s bottom line. Effective channel partner incentives can also drive positive loyalty experiences and boost your company’s products and perception within the marketplace.

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ITE HCMC slated for September 2024

Travel Daily Media

The post ITE HCMC slated for September 2024 appeared first on TD (Travel Daily Media) Travel Daily Media. The 18th International Travel Expo in Ho Chi Minh City (ITE HCMC) slated for 5 to 7 September promises to bring extensive access to product innovations, the latest business models, and trend updates to Vietnam’s tourism sector. Featuring the theme “Sustainable Travel – Creating the Future,” the 18th ITE HCMC centres on the emergence of sustainability as a key competitive advantage in t

Tourism 78
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Your Event Accessibility Checklist for More Inclusive Events

MPI

That means that when you’re planning events, there’s almost certainly a large portion of your attendees who will require accommodations. For many, accessibility is a critical piece of what makes an event enjoyable—or even possible—to attend.

Events 52
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Webinar: The How and Why of Accessible Events: Case Studies from the Field

Convene by PCMA

Unlock the secrets of making events “accessible for every body”! Moderated by Joshua Klipp, Principal, Founder & Certified Access Specialist at Made Welcome, and featuring a panel of industry experts, this eye-opening discussion dives into the urgent need for accessibility in digital and in-person business events. Join this new webinar, brought to you by Visit Richmond, for examples and best practices to help you transform your events and provide greater value for all participant

Panel 52
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Healthcare Companies Thrive with One10

One10 Marketing

At One10, we offer a comprehensive suite of services tailored to clients in Healthcare, Pharmaceuticals, and Animal Health. Our expertise surrounds your efforts with well-rounded capabilities, ensuring better results. Few third-party resources are as deeply rooted in these vital industry verticals as we are. Our clients value our turnkey solutions, particularly our proven ability to manage compliant events, thanks to our Event Managers who hold Certified Healthcare Meeting Compliance Certificate

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Hilton Abu Dhabi Yas Island to host IIFA Utsavam 2024

Travel Daily Media

The post Hilton Abu Dhabi Yas Island to host IIFA Utsavam 2024 appeared first on TD (Travel Daily Media) Travel Daily Media. As IIFA Utsavam kicks off its global tour on the vibrant Yas Island, Abu Dhabi, this September 2024, Hilton Abu Dhabi Yas Island has been chosen as the Celebrity Host Hotel and the Official Hospitality Partner for the star-studded event celebrating South Indian cinema.

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inVOYAGE Partners up with Pendry Hotels for a spectacular Californian Edition in the heart of San Diego

inVOYAGE

See what’s waiting for you in June 2025 as we catch up with Richard, CEO of inVOYAGE and Martin Johnston, Vice President & Global Sales of Montage International for the story behind inVOYAGE San Diego and our upcoming debut into the USA… learn more Emily, inVOYAGE: Our second event of 2025 and our first event in the USA! What inspired you to choose San Diego as one of the destinations for next year’s inVOYAGE edition?