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3 Ways Hospitality Can Win at Digital Marketing

Smart Meetings

Your digital footprint often forms the first impression and a well-crafted digital marketing strategy can be the key to standing out in the crowded hospitality market. This approach allows for targeted marketing, especially if the newsletter is geared toward specific demographics interested in meetings and hospitality.

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Brennan’s of New Orleans Way of Hospitality: Making Friends

Smart Meetings

Restaurant group offers lesson in setting standards for quality, culture and service Steve Pettus True hospitality starts with making a friend, according to the Brennan philosophy of running world-class New Orleans restaurants. That is hospitality, the joy of watching people eat food made with care.

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Industry Leader Steve O’Malley Predicts the Future of ‘Noble’ Hospitality Work

Smart Meetings

When Smart Meetings met with him after the lights had turned off and asked about his more than 34 years at Maritz, his roots in the hospitality industry and expansive volunteer roles with MPI and SITE, O’Malley said, “Humility is just the ability to look back and understand how lucky you are. My career was a series of fortunate events.”

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New Book Turns Hospitality Business Leaders in More Productive Direction

Smart Meetings

Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says. Managers have to learn how to lead and set examples like never before.

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Sustainably Speaking: Earth-Friendly Efforts in Wellness & Hospitality

Dana Communications

Sustainability has been shaping society for quite some time now, and we’re seeing examples of it incorporated into wellness and hospitality more and more each year. Eco-events are popping up more frequently at wellness and hospitality destinations ranging from reduce, reuse and repair fairs to tree plantings.

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United by Passion: Female Hospitality Leaders Lift Everyone Up

Smart Meetings

Women’s History Month is a fitting time to look at the leaders in our midst—regardless of their title—and learn from their heroic approach to hospitality innovation. Some have worked in hospitality their entire careers, while others found their own routes to their roles.

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Focus on Sustainability: Marriott Bonvoy Events Embrace Innovative Practices in Meetings and Events

Smart Meetings

Throughout the travel industry, sustainability has become a primary focus for both guests and hospitality providers. Sustainability in hospitality is no longer a trend but rather a foundational set of practices, including for Marriott Bonvoy Events.