This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Optimize Your Online Presence Most meeting planners begin their search for suppliers online. Your digital footprint often forms the first impression and a well-crafted digital marketing strategy can be the key to standing out in the crowded hospitality market. Get in touch with Smart Meetings today.
It’s no secret that the hospitality industry has been understaffed since the beginning of the pandemic. McKinsey & Company has found the biggest trends in hiring for the hospitality industry and developed a method for choosing the best employees. AI is also gaining popularity in the hospitality world.
We chatted with Deboard to better understand how the continuing evolution of AI will play into the development of the hospitality and travel industry. AI sifts through all the information you leave in your online chats, tour reviews, and behavior and then compiles a comprehensive picture of your travel hopes and dreams from this data.
Yelp, Facebook, Google, TripAdvisor and other websites are hotspots for online reviews and comments that can either dramatically increase or wreak havoc on your business, your brand and ultimately your image. Some reviewers simply want to argue back and forth with you online and continue to express their negative thoughts. Do Resolve.
Airports for Enjoyable Travel A new study by online casino website Nieuwe Casino has pinpointed the top 10 recommended airports, based on data collected from reviews, facilities and Google search volumes of the 31 busiest airports in America. New Study Reveals Best U.S.
The Internet of Things (IoT) has long been heralded for its power to increase productivity and decrease labor costs by connecting everyday objects with each other via the internet, but the hospitality industry is turning out to be one of the early beneficiaries of what GE is calling The Third Wave of Innovation. Guest-Room Automation.
Destinations International (DI) and Temple University’s School of Sport, Tourism and Hospitality Management (STHM) have partnered to help DI members further their educations and careers. Other scholarships—such as the Pathway to STHM Scholarship, awarded to those pursuing a degree in sport, tourism or hospitality fields—are also available.
But how does the concept apply to the hospitality sector? Freed up to work from anywhere (WFA), these digital nomads are the tech-savvy, experience-driven guests hybrid hospitality was made for. Just be sure your tech is up to the challenge of supporting all of those hopping online. The post What is Hybrid Hospitality?
The settlement did not require online travel portals such as Expedia to change the way it displays rates. Conneighton continued, “In fact, when we deploy our changes by May 15, 2023, we expect to be the first hospitality company to change its display, leading the industry on this important issue.” A Transparency Trend?
” – Paul Pellizzari, Vice President of global social responsibility, Hard Rock International One of the ugly truths of the hospitality and gaming industries is the prevalence of human trafficking victims and perpetrators passing through hotels and casinos, more often than anyone would want to know.
” – Paul Pellizzari, Vice President of global social responsibility, Hard Rock International One of the ugly truths of the hospitality and gaming industries is the prevalence of human trafficking victims and perpetrators passing through hotels and casinos, more often than anyone would want to know.
Traditionally, many event planners started their careers working in hospitality (as assistants at hotels, for example) and gradually moved into management. Event planning is a viable career for those who study: Marketing, PR or mass communications, Hospitality or hotel management, Business administration, Human resource management.
In fact, Covid isn’t the be-all reason for the lack of responses to hospitality help-wanted ads. “It Read More: The Great Hospitality Restart The pandemic also sped up technology development. The people who have left our teams are often building businesses online. Eric Termuende The full answer is complicated.
Chatbot growth can be seen in the online industry and just this year, Google said there’s about 1 billion Google Assistant being used in the market today. How can businesses gain a competitive edge in the hospitality industry using chatbots? Let’s now discuss how hospitality brands can use chatbots for their business.
These trends have reshaped demand in the hospitality industry, making adaptable, client-focused sales strategies an essential tool for hotel sales managers. Implementing user-friendly online platforms and apps for seamless booking, communication, and check-ins can simplify the customer experience and encourage repeat business.
Beyond the data they provide, it’s also important to provide data security during the event itself when they access their accounts online. Online booking platforms have become important tools for helping professionals find ideal meeting rooms for their audience. Online security is an important aspect of events.
Najera has honed his skills in marketing throughout his two decade career, working across various sectors, including advertising and hospitality. Her dedication and expertise is apparent through her previous work in marketing communications success of the Westin Anaheim Resort and their many local venues under Wincome Hospitality.
This section explores how innovative approachessuch as virtual site tours, content recycling, and targeted marketing campaignscan maximize conversions and enhance return on investment in the hospitality industry. Learn from real-world success stories that showcase the power of these strategies in action.
Knowledge and Skills Queer Destinations tailored training program, Hospitality Meets Diversity, is designed to equip teams with the knowledge and skills to provide an exclusive and respectful experience for LGBTQ+ travelers, Soto Borja said.
In partnership with online behavioral healthcare company Talkspace, the company will provide mental health services to its guests and more than 4,000 employees in the United States. An effect of this is more people seeking care, as reported by nine out of 10 therapists in a New York Times piece.
In 1996, Disney Institute launched to teach the highly successful Disney approach for customer satisfaction (or guest happiness, as Disney culture calls it) to managers and executives in a range of industries far removed from hospitality—like health care, automotive and retail.
While leveraging planning and hospitality trends can help you give guests a fantastic, relevant experience, don’t forget to cover the basics first. Offer a special deal to registered attendees on the limited-edition logo gear for that year’s conference, allowing guests to purchase or request theirs online in the weeks prior to the event.
The recently published “The Future 100: 2024” report identifies 100 trends across industries — from culture to technology to travel and hospitality — that will shape the way people live and work this year and beyond. MidJourney created this “timber pavilion in nature” from prompts written by Digital Media Editor Magdalina Atanassova.
Online registration software is a cloud-based solution that allows organizers to manage the entire event registration process from start to finish. In most cases, it provides an extensive online registration solution that includes a variety of capabilities that may be lacking in the case of independent registration software.
Switching careers to discover your passion There is a near endless list of jobs in the world but some people were just born for events and hospitality. Maybe It’s in the Blood Although she was born to parents who worked in hotels, Natasha Pereira chose a different route on her way to the hospitality world.
Here is what you need to get the most out of your time whether you experience it in-person or by dipping into some of the keynotes online. The 50th celebration, however, will live on online where everyone can share in recognizing the contributors who have been part of the organization over the years. An Intentional Journey.
One of the biggest brands in hospitality announced on June 7 that it had surpassed the threshold of 6,000 hotels owned. Read More: NYU International Hospitality Industry Investment Conference Starts with Hopeful Vision of Return to Travel. Perks for individual guests and meeting planners have been enhanced to celebrate the milestone.
Read More: Cvent’s Event Tech Roadmap According to filings, at the end of last year, Cvent had approximately 22,000 customers globally in the corporate, non-profit, higher education and hospitality sectors as of December 31, 2022.
Cooper also recommends Benchmark Pyramid Hospitality , which has venues in Europe and the United States. The question is, how do you give an in-person experience to online viewers? They boast three design-led urban day centers which are meticulous at delivering the best service, lighting, acoustics and technology.
Over the last few years, many players in the hospitality industry have implemented smartphone door locks, instant communication, and other self-service technologies. Since international travel reopened, delivering contactless experiences has become the primary goal of leading players in the hospitality industry. Source: Intelity.
? ? Here’s a standing invitation for event and hospitality teachers. I will meet online with your class for free. During the COVID-19 pandemic, much education has moved online. It’s a good time to invite guest presenters into your online classroom. One small silver lining of this disruption?
A press release estimated the market for in-person, virtual and hybrid events at $30 billion and stated: “With more than 20 years of meeting, event, and hospitality technology leadership and an established customer base, Cvent has momentum to win substantial market share.” The company already counts 200,000 users globally.
Networking for Introverts: Surviving (and Thriving) at Big Industry Events 13 September 2024 7 Tips from Self-proclaimed Introvert Val Delaney, Executive Vice President, ADMEI Picture this: You're standing in the bustling halls of the Mandalay Bay Convention Center, surrounded by thousands of hospitality professionals from around the globe.
You gave your online audience the worst seat in the house and expected them to be happy with it. Secondly, this is going to be a hospitality family affair. How we’re thriving is with DEI (diversity, equity and inclusion). Lastly, there is value in virtual. I’ve been surprised by the innovation.
Booking Insights Destinations International presented its 2023 Showcase and also made an announcement that it would be forming a “strategic alliance” with Groups360 , the technology company that offers online booking strategies for meeting planners and connects group travel organizations and hoteliers.
In major meetings cities, that shouldn’t be much of a problem—English is usually widely spoken in the hospitality sphere. on arrival but only at one of the eligible international airports in Vietnam; or online, though a website called the Vietnam Immigration Portal. Don’t speak the language where you’re going? For a fee, naturally.
Every physician is affiliated either with the Memorial Healthcare System, the company’s partner American Well Online Care Group or Joe DiMaggio Children’s Hospital. Then they can send electronic prescriptions to a pharmacy nearby. And to top it off, all communication over your video chat is secure.
It is the same for a consumer buying jewelry online. The beauty of jewelry items online cannot be as fully appreciated as it is in person.”. This is why it was so important to get our suppliers and their jewelry lines live and in front of our retailers. On Tuesday, Las Vegas Convention Center (LVCC) debuted its 1.4
Read More: Hospitality Strike Votes Could Increase with Arrival of High-tech Hotels The Union has been in negotiations since April with wages and benefits as the primary sticking point with workers at 40 hotels on strike , one of the largest strikes in recent history. . A new mechanism will allow panels to move online.
A press release estimated the market for in-person, virtual and hybrid events at $30 billion and stated: “With more than 20 years of meeting, event, and hospitality technology leadership and an established customer base, Cvent has momentum to win substantial market share.” The company already counts 200,000 users globally.
The hospitality industry was among those that suffered the most because of the COVID-19 pandemic. In the hospitality industry, it means that the hotels’ inventory, rates, and availability are pulled from their own websites and/or OTAs they work with and displayed in one place. How metasearch engines work. Google Analytics.
Hospitality and event industry workers were among the most affected by the pandemic. Audiences have grown accustomed to a better standard in live streaming and consuming event content online. Alternatively, you can switch hotel catering for local restaurants, as suggested in our Event Trends Guide 2022. in the last year.
It’s a dream come true for me, as it allows me to combine my passion for hospitality and my heart for ministry,” she says. She says, “I have always been interested in learning and growing both personally and professionally and discovered quickly that experience holds a lot of value in the hospitality industry.” It’s truly a calling!”
NEW Client Services Get all the support you want for your events because we know hospitality matters. In addition to checking out our post on how to become a wedding planner , one of the first things we recommend doing is exploring some of the best online wedding planner courses the web has to offer.
We organize all of the trending information in your field so you don't have to. Join 10,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content