article thumbnail

Smart Moves in Greater Palm Springs, Chicago and More

Smart Meetings

He has enjoyed a robust hospitality career across various departments, including front office management, catering and remote sales. He brings nearly 30 years of hospitality experience, from which he will draw to drive the resort’s longtime mission of delivering unparalleled guest experiences in an energetic employee environment.

article thumbnail

How A Destination Management Company Will Help Your Corporate Event

Traveler's Q

Your destination management company and travel agent will need to know all the specific activities you have in mind. This is particularly important if you’re working with a destination management company or travel agent. DMCs collaborate with trusted travel agents to book flights and conduct airport pickups and drops.

MICE professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smart Moves in San Diego, New York and More

Smart Meetings

She will draw on her 16 years of experience in senior hospitality management roles to oversee and manage all of the hotel’s daily operations. She brings over two decades of experience in the hospitality industry as well as a special connection to the location, having grown up in Oahu.

Promotion 264
article thumbnail

Meeting Planners Unite Sets 2019 Agenda

Smart Meetings

Three weeks after Hyatt Corporation confirmed that it would cut planner commissions, thereby following the lead of three other large hospitality companies, Meeting Planners Unite held its first conference in Washington, D.C. Augmented Income Streams. MPU’s leadership is also focused on negotiating for new sources of revenue for planners.

Planner 223
article thumbnail

The 5 Surefire Benefits of Co-Op Marketing Programs for Destinations

Dana Communications

For DMOs and CVBs promoting their own corner of the world to travelers, it may sometimes seem like the budget you’re granted just isn’t enough to accomplish all of your goals. Enter…co-op marketing! Never-Ending Stories.

Benefits 246
article thumbnail

How Hospitality Brands are Using Chatbots

AltexSoft Travel

How can businesses gain a competitive edge in the hospitality industry using chatbots? It can be said that the use of chatbots in the hospitality industry is still in the process of evolving. A chatbot can help hoteliers convey information faster than a human customer service agent does. With Facebook Messenger’s 1.2

article thumbnail

The Category 5 Pivot: How One Event Company Beat Helene and Milton

Smart Meetings

Of course, in the face of this latest climate calamity, the hospitality industry rallied to aid local communities, as usual. Between Hurricanes TravelMarket, at JW Marco Island Beach Resort in southwest Florida, is a major show for travel agents. The company, edgefactory , is no novice; it was founded in 1999.